Product Manager, eCommerce
LenovoChicago, illinois, united statesUpdate time: April 13,2021
Job Description
Position Description:
We are currently seeking a Web Product Manager to join our Global eCommerce
Team in delivering outstanding eCommerce solutions to consumers. This person
will be part of a team responsible for owning our online store and mobile app,
LenovoPRO, for our Small and Midsize Business (SMB) customers. The Web Product
Manager will work with Lenovo business teams, BT/IT, 3rd party vendors and
other stakeholders to define, blueprint, test and implement new capabilities
on the Lenovo eCommerce platform globally.
Job Responsibilities
• Explore new ecommerce capabilities based on industry trends and business
needs, focusing on new and existing SMB customers.
• Using Agile methodologies, manage end-to-end requirements definition for our
SMB customers via the LenovoPRO web store and mobile app.
• Work closely with business stakeholders to quantify business impact and
business case for new capabilities.
• Coordinate with 3rd party providers, Lenovo BT/IT and other supporting teams
to understand process impacts and to estimate costs.
• Lead blueprinting exercises E2E with key stakeholders to ensure all
integration, resources and process dependencies are addressed prior to
development.
• Document process flows, integration mappings and changes to supporting
procedures.
• Engage our UX team on Concept Work, Wireframes, Comps and Prototypes.
• Lead cadence calls with stakeholders, as well as executives, to ensure that
deliverables are on schedule and open issues are being addressed.
• Define E2E test cases for new requirements across 3rd party and other
dependent Lenovo teams.
• Establish business and web success metrics with analytics team; monitor
results.
• Work with stakeholders to ensure new processes and procedures are clearly
documented.
• Ensure users are trained on new functions and how to manage enablement and
issues.
• Report to executives on progress toward KPIs, trends, projects.
#### Position Requirements:
• Bachelor’s degree required; MBA a plus
• At least 7 years of experience in a product management environment in
eCommerce
• Experience in constructing complex solutions and documenting requirements
• Experience with Agile methodologies
• Experience communicating/advocating for projects with executives
• Experience working in a collaborative and energetic team environment
• Excellent problem solving and decision making skill; deal with ambiguity in
fast-paced e-business environment
• Self-directed and proactive
• Ability to work cross functionally in order to achieve desired results, on
time
• Able to work across various time zones; off hours and long hours as needed
• Clear sense of accountability & ownership
• Effectively builds & delivers presentations to all levels of management
• Knowledge of JIRA, Adobe Analytics, VOC feedback tools, and performance
monitoring tools
• Mobile app management a plus
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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