Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

Reporting to the VP Supply Operations Italy and constantly aligned with Burberry Corporate Quality function, the QA Manager coordinates all activities required to direct and control manufacturing quality within the development and production site. In particular, being initially focused on the finished product, the individual reviews final product quality requirements by implementing clear processes/controls within the internal manufacturing inspection facility. Once implemented and tested on final products, this kind of approach/culture must be then extended to manufacturing processes and raw materials.

• Internal quality management: problem solving and corrective actions.
• Coordinates an internal team dedicated to suppliers of raw materials to check and control specific quality requirements.
• Ensures that manufacturing processes comply with standards at brand, national and international level.
• Supervises QC technicians and works with operating staff to respect procedures, standards and systems and to implement a continuous improvement system.
• Acts as a catalyst for change and improvement in quality performance.
• Define and implement the quality system covering the whole production process to improve product quality through processes.
• Act in coordination with industrialization for the consistent implementation of improvement product features.
• Records, analyzes and distributes statistical information on quality (products, processes and raw materials).
• Implements and coordinates “Project 2020” on quality topics.
• Assists on quality complains and implement an action plan to constantly reduce them starving to reach zero complains from the Market.
• Following the QA strategy/procedures/standards of the group, establishes Key Performance Indicators (KPI) for the Quality Assurance and QC team in line with the overall Supply Chain KPI’s.

• Preferred qualification:  Engineering Degree in Materials and/or Chemicals.
• Strong Quality management experience
• Leather goods manufacturing experience preferable.
• Fluent in English.
• Attention to detail.
• Self-starting and able to manage a team and prioritize and focus the team workload.
• Able to be pragmatic, commercial and realistic whilst not compromising standards.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Italy || Not Applicable || Florence || Supply Chain || Quality Assurance || n/a ||