About Business Tech 

Are you up for a challenge? Do you want to take part in shaping the future for our customers and colleagues? Are you a strong integrator who always challenges the status quo? If your answer is “Yes!”, then this opportunity might be something for you. 

H&M Business Tech is established to take the lead in changing the fashion industry, combining business and technology with innovation to create new business and customer value. With our Business Tech Hubs, we want to create a global, diverse and collaborative network for the newly formed function and make sure that our Business Tech products are achieving desired effects in the markets and are relevant for our customers & colleagues in different parts of the world. As the Business Tech organization, “We continuously surprise and delight our customers and accelerate our business – by releasing the power of people data and technology.” 

About the position 

As a Regional Product Lead in the APAC Hub you represent the link between our global Business Tech product teams and the markets, brands & functions within Asia & Pacific. 

What you will do as a Regional Product Lead 

As a Regional Product Lead in Business Tech (BT) you will be at the centre of the action where Tech meets Business on a regional and local level. You work closely with Global Product Owners and stakeholders in the markets to ensure that the products and services create value for our customers. You are a strong leader and support local BT colleagues located in Sales and Production Markets in achieving targeted effects. 

The Regional Product Lead plays a key role in developing the Hub organization so that Business Tech always has the right capabilities for our customers and colleagues. 

We are now looking for a Regional Product Lead to the Colleague & Corporate Support domain – with focus on Product Areas Colleague Experience, Colleague Lifecycle, Finance, and Corporate Support.  

Furthermore, you will: 

• Take accountability for local relevance and benefit realization of all domain products and services in both Production (Sourcing) and Retail (Sales) markets 

• Secure a structure for stable operations and support in stores and offices 

• Collaborate with local teams and include them in the global BT way-of-working 

• Plan roll-outs in countries, coordinating both with regional stakeholders as well as global product teams, ensuring alignment on dependencies and timelines. 

• Be curious about how tech can make our colleagues thrive 

• Develop remote working practices and digitalization of our workforce 

• Provide global product teams with actionable insights that drive innovation 

• Be a trusted partner and share objectives with your stakeholders 

• Identify new products and features based on local opportunities 

• Be the primary escalation point within your area of responsibility 

• Ensure operational organizational readiness within markets before introduction of new services, features and products 

• Collaborate with vendors and secure right level of services 

Your mindset & skills 

Just like us you believe in a non-hierarchical culture of collaboration, transparency and trust. You are a great communicator with strong stakeholder & change management skills within an international and diverse context. ​ To be successful in the role, you will want to make a difference in Business Tech, have a growth mindset, a solid understanding of the business operational side within the domain, strong collaborations skills and the ability to lead others according to our leadership expectations. 

• Have a business and customer-oriented mindset and solve complex problems  

• Ability to communicate clearly including listening to customers， both internal and external. Synthesize insights into actionable adjustments towards a product 

• Ability to drive roll-out and change initiatives incl. task breakdown, prioritization and planning, pro-active risk management and status monitoring 

• Understand global strategies and make them relevant in a local context​ 

• See risks and issues and how to mitigate or handle them proactively​ 

• Have understanding and experience of Agile product development 

• Experience from Value Proposition Definition and OKR Methodologies is an advantage 

• Have a strong interest in Microsoft 365 

Please apply with your CV / Cover letter where you answer the following questions; 

What makes you the right candidate for this position?  

How can you add value in a diverse and global context?  

We will review applications continuously, please apply as soon as possible but at the latest the 18th May, 2021. The selection process will involve HR, Business Tech Hub leaders and senior stakeholders from relevant business functions. The location for this position is open for both Hong Kong and Shanghai Office.  

H&M Business Tech is established to take the lead in changing the fashion industry completely, combining business and technology with innovation to create new business and customer value. With our Business Tech Hubs we want to create a global and collaborative network for the newly formed function and make sure that our Business Tech products are achieving desired effects in the markets and are relevant for our customers & colleagues in different parts of the world.