SOLUTION ENGINEER / TECHNICAL SALES MANAGER – US cable/cabling/fiber optic (application : APAC data center)
JPC TEXSON LTDHong kong +Update time: July 13,2020
Job Description
THE COMPANY :
  • US company
  • We design, manufacture, engineer and install cabling & fiber optic products and associated equipment especially for data centers or datacom for over 70 years history
  • Market covered : Asia Pacific
  • We are looking for SOLUTION ENGINEER - with details as follows :
 
THE JOB :
  • Report to the Engineering Manager
  • Solution Engineer is a technical role to work out product solutions to fulfill customer requirement, provide technical consultancy and proposal, train up product distribution channels as well as after sales technical support.
  • This role will be assigned as technical owner of specific accounts and take accountability of all customer facing technical solutions.
  • Work closely with commercial team to develop APAC business
  • Direct contact with customer technical team to help understanding product and technologies
  • Work with internal teams to fulfill project delivery successfully
  • Talking to consultants to present advantages of solution and spec in projects
  • Provide technical training to customers including distributors, system integrators/installers and end users
  • Hands on practical product installation and provide feed back potential problems in features and functions
  • Collect and analyze products/solution information from the market to assists competition
  • Post-sales technical support including trouble shooting, installation training etc.
  • Work in Engineering Team 10 members (including Design Engineers, Solution Engineers & Product Engineers)
  • Degree holder
  • 5 years in cabling industry
  • Experience as installer/consultant in data center and datacom will be a plus
  • 2 years as team leader
  • MS Office; basic skill in Autocad
  • Proficient in English, Chinese and Mandarin
  • Trip to Asian countries required
  • Office location : Sheung Wan
  • 5 days work
  • Annual leave : 15 days
  • Medical benefits
  • More solid experience will be considered as Solution Engineering Manager OR Technical Sales Manager
 
 
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