Responsibilities:

• Coordinate with internal and external parties for smooth services delivery
• Handling of client’s enquiries, complaints
• Perform customer support services to clients
• Provide account opening service for customers
• Provide quality service supports to customers and liaise with other business units on customer inquiries related issues
• Support on daily sales activities, transactions and reporting, etc.
• Work with support team in order to deliver complete solution and service to customers

Requirements:

• Diploma or above in Communications or related disciplines
• At least 1-year customer service or client service experience
• Proficient in MS Office application and Chinese Word Processing
• Good spoken and written English and Chinese, knowledge in Putonghua is an advantage
• Fresh graduates will also be considered; Candidate with more experience will be considered with a Senior Position

We offer competitive remuneration packages and advancement opportunities:

• Dental insurance
• Medical insurance
• Double pay
• Discretionary Performance bonus

Working Location: Tsim Sha Tsui

We offer excellent career opportunities to the right candidate. Interested parties please apply with full resume and cover letter, stating latest & expected salary and start date to 立即申請(Attn: Ms Nico Yan). 

All information collected for recruitment purpose only.