• Handle Employee Benefits and MPF hotline enquiries and resolve customer requests via various means
• Provide prompt and courteous services to clients with positive problem-solving capabilities
• Handle MCV verification
• Handle brokers’ enquiries on product features, policy administration, operation procedures, etc
• Provide sales & administrative support to the team
• Participate in ad hoc projects

• University graduates with 5 years customer services experience
• Passed in IIQE Paper 1, 3 and 5 will be an advantage
• Knowledge in Employee Benefits & MPF scheme operations is preferred
• Pro-active, good interpersonal and communication skills as well as customer service attitude
• Able to work under pressure and deal with people from different backgrounds
• Proficient in Microsoft Office
• Proficient in both spoken and written English and Chinese, fluent in Mandarin
• Candidate with less experience will be considered as Officer

Salary:Neg