Senior Quality Manager
AmazonShenzhenUpdate time: November 24,2021
Job Description
Job summary
The position is responsible for supporting Amazon’s worldwide quality program. We are looking for a talented expert of Quality & Product Development who has direct experience with consumer product quality requirements & new product introduction to support our rapidly growing and evolving business.

Key responsibilities
· Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as relevant safety and regulatory requirements world wide
· Implement and apply Amazon.com quality systems throughout the product life cycle
· Plan quality activities and resources ahead based on product development roadmap
· Facilitate Advanced Product Quality Planning as a framework and decision logic to define the development depth, resources, budget, and SLAs required to deliver the right product to our customers
· Drive the implementation and accuracy of Quality Metric Trend Detection and implement preventive measures in upstream product development activities
· Plan and supervise Product Benchmark Testing for establishing product specifications and performance achievement criteria
· Plan and supervise Product Usability Testing to evaluate product performance and drive for improvement
· Continuously refine test methods and protocols with 3rd party testing agencies
· Monitor performance of 3rd party testing agencies - Provide full visibility to internal stakeholders
· Develop best-in-class product development processes and systems, and drive continuous improvement
· Drive scalable business solutions on product development and quality monitoring processes
· Work pro-actively with all stakeholders worldwide for product development, quality improvement, and regulatory compliance

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