Social Media Content Moderator (Based in Singapore)
TDCXSingaporeUpdate time: January 23,2020
Job Description

As a Social Media Content Moderator, you would be a critical link in building safe online communities. Working cross-functionally with other stakeholders and ensure that communities stay safe, share responsibly and respectfully to help make the world more open and connected.

Job Description

  • Review reported content (video, images etc.) on the social media platform with high quality, speed, empathy and accuracy.
  • Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
  • Be aware of online community standards.
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
  • Recognize trends and patterns, and escalate issues outside the company policy to the global team

Job Requirements

  • Working hours will be based on 24/7 rotating shift – 44 hours per week / 5 days work week (including public holidays and weekend)
  • Work in Singapore 
  • Trainings will be provided 
  • Fresh graduates are welcome to apply 

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