Social Media Content Moderator (Based in Singapore)
TDCXSingaporeUpdate time: January 23,2020
Job Description
As a Social Media Content Moderator, you would be a critical link in building safe online communities. Working cross-functionally with other stakeholders and ensure that communities stay safe, share responsibly and respectfully to help make the world more open and connected.
Job Description
- Review reported content (video, images etc.) on the social media platform with high quality, speed, empathy and accuracy.
- Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
- Be aware of online community standards.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team
Job Requirements
- Working hours will be based on 24/7 rotating shift – 44 hours per week / 5 days work week (including public holidays and weekend)
- Work in Singapore
- Trainings will be provided
- Fresh graduates are welcome to apply
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