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Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?
The Specialist Manager is a senior leader within our enterprise sales organization. The Specialist Manager leads, develops and manages a team of high performing Specialists and Technical Specialists to drive solution opportunity revenue and market share by leveraging the Microsoft Technologies to meet their customers data modernization and analytics solution needs.
Responsibilities
The Modern Workplace Specialist Manager for Global Black Belts is responsible for:
Sales:
- Lead sellers to drive the Modern Workplace business to overachieve revenue and scorecard targets in incubation business including Workplace Analytics, Linkedin Learning, Micirsoft Managed Desktop
- Develops their seller’s Solution Sales skills to sell the business outcomes of the broader Modern Workplace platform
- Ensures orchestration among sales team and other teams engaging in the customer (e.g. partners, services, Engineering support, etc.)
- Maintains the pipeline and the forecast to required operational standards
- Drives new business opportunities to achieve targets contributing positively to relevant subsidiary scorecard metrics
- Even higher levels of operational excellence. Ensure appropriate 4 quarter qualified pipeline in place by workload/solution.
People Management:
- Develops a high-performing team by hiring diverse talent, prioritizing development, leading by example and by preparing people for more senior positions in other parts of the organization.
- Coaches Seller’s with a “challenger mentality” by prompting Seller’s to engage early and lead with new insights on how to grow the customers’ business.
- Successful teams and team members are recognized and rewarded, both within the sales organization Corporate levels.
Customer centricity:
- Lead from the front, personally engaging at CxO level to support and coach teams on opportunity discovery and acceleration
- Lead sellers to drive end-to-end business solutions, increasing customer and partner satisfaction and average deal sizes YoY.
- Lead cross-team to ensure customer intent to consume cloud services sold.
Partner Engagement:
Bring together Microsoft solutions with Partner solutions, fully leverage the synergy effect with our partners, and co-sell with them to make deals bigger and faster.
Qualifications
Requirements:
10+ years of experience:
- solution sales for Productivity solutions, Security Solutions or similar business applications
- selling software-as-a-service or cloud-based business applications to enterprise customers.
- identifying unique and complex business challenges and solutions
- leading multi-million-dollar business app deals requiring orchestration of large, dispersed, virtual teams composed of industry, solution, technical, licensing & legal team members.
- successfully displacing competitors
- carrying and exceeding a large sales quota by driving and closing enterprise deals
- demonstrated passion and commitment for customer success
5+ years of experience
- Demonstrated Sales and Sales Management experience in Industry-aligned Enterprise sales.
Deep Understanding of:
- Productivity, Security and/or Compliance solutions and how they translate into business impact
- The security, regulatory and compliance needs of global customers
- Working knowledge of Microsoft’s commercial cloud offerings – including Microsoft 365, Microsoft Security Solutions, Office 365
- Competitors and related ecosystem
- The latest business value selling methodologies, practices and technologies that drive sales prospecting and sales management in complex solution selling environments.
Desired Skills:
- Excels at developing strong relationships and leadership connections to understand customer needs.
- Adept at challenging perspectives with new ideas that reframes thinking about deriving value from Microsoft solutions.
- Very strong presentation, white boarding and communication skills.
- Demonstrated people leader able to coach and inspire a diverse team of Solution Sales and Pre- Sales Professionals.
- Strong negotiating skills
Bachelor degree in Business Administration or Business Management or Industry related discipline. MBA a plus.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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