TECHNICAL SUPPORT ENGINEER / Asst Manager – mfg electronic security system/access control (5 day/Kowloon Bay)
JPC TEXSON LTDKowloon bayUpdate time: April 3,2020
Job Description
THE COMPANY :
- Awarding winning company
- Manufactures and markets high-quality electronic security system of OEM and own brand
- Hong Kong office : regional office of China & Asia Pacific
- Shenzhen factory : producing access control product/system/solution and guard patrol system
- Sales offices : US, Latin America
- R&D centre : Israel
- Main market : Europe, USA, Latin America, Asia Pacific, India and Africa
- We looking for TECHNICAL SUPPORT ENGINEER – with details as follows :
THE JOB :
- Tertiary education in Electronics Engineering, Computing or equivalent
- 2 to 4 years experience in technical support, preferably with experience in Security products / systems
- Experience in Access Control, alarm system, or guard patrol, CCTV Surveillance products would be an advantage.
- Proficient in written and spoken English
- Good computer skill. Must have knowledge in computer configuration.
- Basic knowledge in SQL server programming, computer network configuration would be an advantage.
- Basic hardware wiring skill.
- Provide front line technical support and troubleshooting to customers.
- Before and after sales technical account servicing which include customer visit, proactive calling and review usage problems.
- Conduct technical training to the distributors and their clients.
- Supervise a small team of 2-3 Technicians
- Occasional trips may be required
- 5 days work
- 13 months salary + performance bonus
- Medical benefits
- Office location : Kowloon Bay
- Candidates with more experience will be considered for the post of Technical Support Asst Manager (2 posts)
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