IMPORTANT: Candidates must commit to work in Taipei, Taiwan for at least two years.

Trend Micro seeks to hire a technical writer with a passion for technology, a focus on clear communication, and a strong commitment to team goals. The writer will work closely with the user experience team, which includes other writers, user interface designers, product managers, and product development teams.

The writer will have the following responsibilities:

• Consistently deliver high quality documentation for a range of security technologies and products targeted at various audiences, including developers, network administrators, and decision makers
• Manage documentation projects through meticulous planning and constant coordination with stakeholders and subject matter experts
• Proficiently identify and gather necessary information and supply value-added content based on this information
• Provide friendly, precise, and consistent user interface labels, message strings, and other interface wording
• Support product design by collaborating on customer research activities
• Conduct thorough reviews for other writers
  

Desired Skills

• Expertise in authoring tools, structured authoring (DITA/XML), and collaborative writing processes
• Strong understanding of networking and security concepts; ability to learn and articulate complex concepts and ideas
• Ability to manage complex projects independently or with minimal supervision
• Ability to adapt quickly and work successfully in an evolving and culturally diverse environment
  

Minimum Requirements

• Excellent communication skills with impeccable written English (Trend Micro only accepts applications in English)
• BS/BA degree (related work experience may substitute for a degree)
• Two years of experience writing documentation under stringent quality standards
• The ability to work with authoring tools and technologies efficiently
• A willingness to work in Taipei for at least two years