Objective of job - Acting as professional intermediary, advisor and product specialist to deliver the highest possible level of service to dealers including Credit analysis and approval of retail credit applications; - Be responsible for making thorough clarification and analysis of credit applications, and making reasonable decision recommendations in balance of controlling risks and providing good services; - Detecting fraud case and sharing experiences; - Handling critical communication and d...

Objective: Conduct Quality Planning and Problem Resolution activities with the local supply base. Specialist will conduct source evaluations, manage and control supplier development, guide suppliers in quality activities and perform process audits. Coordinate and perform first sampling with suppliers, if necessary with 3rd party testing laboratories for new and/or changed parts according defined requirements. Coordinate with Engineering, Purchasing, Logistics, Manufacturing and Mercedes Car Grou...

Objective of job (abbreviated) - Ensure accuracy and completeness of GL & FA transaction records and reports. - Ensure accuracy and completeness of monthly closing with efficiency and effectiveness. - Ensure the submission of group reporting and other reporting in a timely and proper manner. - Ensure timeliness and accuracy of statutory report and government reports. - Provide business departments and F&C cross functions with professional advice and accurate accounting information. Task ...

Objectives Following the Mercedes-Benz R&D Center established in Wangjing area of Beijing in 2014, R&D Tech Center China will be  the 2nd major R&D site of Daimler in Beijing,  which will be final realized with all test facilities being integrated into BBAC area by year 2020.   Daimler R&D Tech Center’s proximity to the BBAC production hub will enable the integrated, campus concept of local production with R&D, through the existing pilot plant, test track and test benches at ...

Graduated technician with several years practical car workshop job experience, Mercedes preferred. Coumnication with workshop preparation engineers and understanding the generell technical requirments of Vehicle service and troubleshooting. Implementing technical work in vehicle beased on Mercedes Benz quality standards. Task description • Understanding technical information (e.g. BOM, working instruction etc.), implement the technical work in the vehicle based on the work description and Daimle...

Responsible for all sales related configuration processes in CMS, WFS and other sales related system including new product set up, product enhancements, asset model changes or additions etc. Dealer mortgage filing status tracking and support new dealer setup, service fee payout tasks Responsible to send out all dealer communications via email...

Job Description 1. Conduct Daily Work of Retail Operations - Contract preparation - Contract modification - DD set up - Contract activation - Disbursement - Receive original contract documentations - Vehicle mortgage registration follow-up - Vehicle mortgage documents preparation 2. Communications with internal and external Parties - Provide excellent services to customers/dealers/MBLC field staff by quick handling daily work - Communicate with relevant department to solve special cases 3. Other...

Objective of job (abbreviated) Working with law firm to conduct & follow up litigation process for retail delinquent customers. Realize the obligatory right of MBAFC to support the recovery of writ-off and repossession accounts. Litigation Cases Handling Cooperating with external law firms to initiate litigation process. Follow up the entire process from case filing to Court auction.  Closely working with external law firms, Courts and liquidation committee.   System Operation Ensure all the...

Task Description 1. Being the point of contact of leasing customer service team to external teams, supporting on business growing activities with retention, sales, and marketing teams; 2. Working with relevant teams (OVM, OPM, Training) to monitor vendor team's performance, regularly participate performance review meeting, giving feedback to vendor team on daily operation and seeking/driving opportunities to enhance working efficiency and quality between in house team and vendor team, especi...

Task Description Conduct Daily Retail Operations with High Correctness and High Efficiency • Handling Direct debit for daily instalment collection and closely monitor the progress status. • Deal with Direct Debit incident and channel issue, and cooperate with CS, Collections and IT to solve the issue. • Handling the late payment penalty waive and PBOC follow-up. • Accurate and timely conduct the contract/customer information modification after activation. Communications with external parties • P...

Task Description 1.Early and Late Collection Management ·       Collected delinquent customers in Hostile Termination stage (including retail, CV & Fleet customers), ensure the collection activities comply with the business policy and manual. ·       Indentify customers intention and payment ability , analyze the risk level and collection probability for every single case, and take different collection activities. ·       Data analysis to find the risk area and warn collection team to enhanc...

Relationship management:  Regularly meet with BPs to discuss sales performance, marketing trends and needs, explore business opportunities, timely follow-up and response business request from BPs. Campaign development:  Propose and implement new financing and leasing campaigns, obtain proper internal and external approval; Support campaign related processes; Support market information sharing, campaign and product features, and best practices amongst different markets. Provide analysis on campai...

Task Description 1. Early Collection & Overdue Collection • Calling early delinquent customers (including retail, CV & Fleet customers) from GENPACT. • Follow up cases in early stage based on working process, ensuring the collection activities comply with the business policy and manual. • Identify risk and follow up collection activities to be in line with working process and standard through various collection measures. • Curing delinquent accounts and escalate to supervisor based risk ...

Task Description Conduct Daily Retail Operations with High Correctness and High Efficiency • Maintain and regular collect all departments’ requirement to update the loan and mortgage contract accordingly. • Handle urgent requirement on contract version update, including compliance, legal, marketing and product topic. Identify system enhancement and process optimization opportunities • Provide process optimization proposal to streamline contract management process and support implementation. • As...

Task Description 1. Handling escalation tasks from customers/dealers/prospect customers etc. through customer service call center , together with enquiry handling, outbound call back etc. 2. Conduct various outbound tasks related with Refund/ Product Campaign/Credit Risk/CRM/ Customer Survey, etc., and in terms of task assignment, implementation monitoring, feedback gathering and risk escalation 3. Conduct back office supporting tasks such as reporting & analysis; payment relocation, invoici...

Task Description: Support the EVP of MBAF Sales and Marketing with developing a comprehensive sales strategy and continuously ensure the alignment of the MBAF Sales & Marketing Strategy with the overall MBAF, MBL and BMBS strategies.  Liaise with the relevant personnel in MBAF (i.e. Office of the President and CEO, Business Development team, et al.), MBL and BMBS to ensure that the MBAF Sales & Marketing Strategy supports the overall strategic direction of MBAF, MBL and BMBS. Facilitate ...

Objective: Conduct Quality Planning and Problem Resolution activities with the local supply base. Specialist will conduct source evaluations, manage and control supplier development, guide suppliers in quality activities and perform process audits. Coordinate and perform first sampling with suppliers, if necessary with 3rd party testing laboratories for new and/or changed parts according defined requirements. Coordinate with Engineering, Purchasing, Logistics, Manufacturing and Mercedes Car Grou...

Objectives of the Position Lead and collaborate with relevant functions to develop and implement data governance / digital risk management programs, policies and processes in China controlled entities. Task designation •Data Risk Assessment: Based on Europe and China data governance laws & regulations, particularly local Personal Information Protection and Data Security related laws & regulations, identify and evaluate data related risk areas in business operations of China, including th...

The transition manager is responsible to review and signoff the transition/transformation plan and to govern transition/transformation across the lifecycle. It includes release and deploy management, CMDB compliance, and supplier on/off boarding activities, transformation project management. 1 TAF service transition management • Review and ensure the transition plan and support management process is fit for purpose and performed as designed • Ensure process description meets objectives • Make re...

Objectives: 1. As buyer for Interior products, you will be the central contact person regarding all commercial and sourcing process related issues within the MP China Hub. 2. Your responsibility as interface between Germany Procurement organization and Chinese Joint Venture is to ensure the balance between global businesss case optimization and localization interests. 3. You will carry out short visits to potential suppliers, join negotiations and develop and align sourcing strategies together w...