As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

ACS is looking for Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux.  The engineer will join the EMEA Expertise Center, a team which centrally delivers proactive and reactive services for any country across EMEA.    Advanced Customer Support (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. Advanced Customer Support understands the customer's needs and helps them to increase a...

  Oracle Advanced Customer Support Services is a global organization within Customer Support Services, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies\: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Support Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by lev...

Preferred Qualifications   Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies\: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging ...

Purpose\: The ACS Cloud solution architect provides strategic solutions and architectural designs supporting the delivery of customer solutions within the Oracle Red Stack (Infrastructure, Cloud (OCI/PaaS/SaaS), networking, Middleware, applications and Database) and contributes to the development and implementation of IT plans and roadmaps in line with the overall customers Business needs (SLA/SLO) and IT strategy. Working closely with the customers Programme Management and Architects to ensure ...

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Position Overview\: Position is for a Oracle Fusion Cloud Finance Functional Support Professional, preferably with implementation background in Oracle Fusion Cloud –Finance and Oracle eBiz-Finance applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functi...

Develops, implements, and monitors company environmental safety programs and policies to ensure compliance with regulations. Review programs/policies to ensure compliance with emerging or changing regulations. Consult with Facilties team to provide support and direction regarding Oracle's compliance. Conduct site audits. Responsible for tracking and reporting injury or illness to appropriate agencies and investigate to determine corrective actions. May provide EHS training to include development...

The Deal Manager leads and manages the contracting process end-to-end for strategic, complex transactions that meet regional criteria requiring Deal Manager involvement. The Deal Manager sets the overall direction for his/her assigned managed deal(s) and is responsible for the successful execution of the contracting process, ensuring consistency and adherence with Oracle strategy, commitments and goals as well as compliance with Oracle policies and procedures.    The Deal Manager facil...

SENIOR ENGINEER EXPERIENCED ON ORACLE FUSION MIDDLEWARE PRODUCTS AND SERVICES   Advanced Customer Services (ACS) is looking for Engineers with hands-on experience and knowledge on Fusion Middleware technology in on premises or in cloud environments , specialized in any of the following areas   (1)      Identity and Access Management and Directory Services.   (2)      SOA and BPM (3)      Business Intelligence Technology (...

  Position Overview\: Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle eBiz Applications HRMS modules. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complet...

Position Overview\: Position is for a Functional Support Professional, preferably with implementation background in Oracle eBiz Applications HRMS modules. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total re...

Preferred Qualifications   Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies\: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging ...

Preferred Qualifications   Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies\: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging ...

RESPONSIBILITIES\: Will be responsible for Selling Support Contract for both Hardware & Software (Small and Medium Accounts) The candidate will be covering Middle East and Africa as main countries & will give support to other French speaking African Countries. Performing Quality Assurance on regional Support renewals business Producing Management reports on regional Support Renewals business Maintain Good relations between Oracle & its customers Eventually maintaining the regional ap...

Complying with Labor Office and Employment Law  decree 10 for the year 2018 to hire qualified worker with disability by The ministry concerned with labor affairs. !|!- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

Complying with Labor Office and Employment Law  decree 10 for the year 2018 to hire qualified worker with disability by The ministry concerned with labor affairs. !|!- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

Complying with Labor Office and Employment Law  decree 10 for the year 2018 to hire qualified worker with disability by The ministry concerned with labor affairs. !|!- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

Complying with Labor Office and Employment Law  decree 10 for the year 2018 to hire qualified worker with disability by The ministry concerned with labor affairs. !|!- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...

Complying with Labor Office and Employment Law  decree 10 for the year 2018 to hire qualified worker with disability by The ministry concerned with labor affairs. !|!- As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). !|!...