The Advanced Customer Support (ACS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers. Advanced Services Engineers working within ACS deliver proactive and reactive technical support to these customers, assisting them to maximize the stability, availability and performance of their critical business systems.   RESPONSIBILITIES\: ·          Primarily, an...

RESPONSIBILITIES\: Will be responsible for Selling Support Contract for both Hardware & Software (Small and Medium Accounts) The candidate will be covering Middle East and Africa as main countries & will give support to other French speaking African Countries. Performing Quality Assurance on regional Support renewals business Producing Management reports on regional Support Renewals business Maintain Good relations between Oracle & its customers Eventually maintaining the regional ap...

RESPONSIBILITIES\: Will be responsible for Selling Support Contract for both Hardware & Software (Small and Medium Accounts) The candidate will be covering Middle East and Africa as main countries & will give support to other French speaking African Countries. Performing Quality Assurance on regional Support renewals business Producing Management reports on regional Support Renewals business Maintain Good relations between Oracle & its customers Eventually maintaining the regional ap...

RESPONSIBILITIES\: Will be responsible for Selling Support Contract for both Hardware & Software (Small and Medium Accounts) The candidate will be covering Middle East and Africa as main countries & will give support to other French speaking African Countries. Performing Quality Assurance on regional Support renewals business Producing Management reports on regional Support Renewals business Maintain Good relations between Oracle & its customers Eventually maintaining the regional ap...

  Position Overview\: Position is for a Functional Support Professional, preferably with implementation background in Oracle eBiz SCM Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total reso...

Position Overview\: Position is for a Functional Support Professional, preferably with implementation background in Oracle eBiz and Fusion ERP - SCM Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and ...

General Qualifications   An experienced functional consultant who has a solid understanding of basic business concepts and practices in the area of Financials Management. The candidate should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment.   Responsibilities ·                  Works with the client to understa...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

Position Overview\: Position is for a Functional Support Professional, preferably with implementation background in Oracle eBiz Financial Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resol...

Position Overview\: Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle eBiz Financial Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and tota...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical r...

RESPONSIBILITIES\: Will be responsible for Selling Support Contract for both Hardware & Software (Small and Medium Accounts) The candidate will be covering Middle East and Africa as main countries & will give support to other French speaking African Countries. Performing Quality Assurance on regional Support renewals business Producing Management reports on regional Support Renewals business Maintain Good relations between Oracle & its customers Eventually maintaining the regional ap...

RESPONSIBILITIES\: Will be responsible for Selling Support Contract for both Hardware & Software (Small and Medium Accounts) The candidate will be covering Middle East and Africa as main countries & will give support to other French speaking African Countries. Performing Quality Assurance on regional Support renewals business Producing Management reports on regional Support Renewals business Maintain Good relations between Oracle & its customers Eventually maintaining the regional ap...

ACS is looking for Engineers skilled and with real experience on Operating System, mainly on Solaris and Linux.  The engineer will join the EMEA Expertise Center, a team which centrally delivers proactive and reactive services for any country across EMEA.    Advanced Customer Support (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. Advanced Customer Support understands the customer's needs and helps them to increase a...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

  Oracle Advanced Customer Support Services is a global organization within Customer Support Services, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies\: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Support Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by lev...

Preferred Qualifications   Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies\: Sun Servers and Storage, Database, Middleware and Applications.   Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging ...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...