Innovación comienza con la diversidad y inclusión. Esta vacante está destinada preferentemente a mujeres (independientemente de su orientación sexual, identidad de género, edad, etnia y discapacidad). Para conocer los programas de Diversidad y Inclusión de Oracle, visite:  https://www.oracle.com/lad/corporate/careers/diversity-inclusion/ ¡Oracle México te está buscando! ¿Te consideras una persona entusiasta y motivada...

Intermediate-level implementation project professional who manages the relationship with client site during entire Implementation phase. Tracks and coordinates all moving pieces of the Implementation from start to end. 1st level of escalation for onsite installation team. Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with im...

Come join NetSuite! We are growing and want YOU to be a part of this dynamic, fun team! The Direct Solution Services (DSS) team is responsible for assisting the Direct Sales Organization to maximize Annual Recurring Revenue (ARR) while setting the groundwork for successful implementation projects by the NetSuite Professional Services (PS) Delivery organization. Our Team Members provide implementation, product and industry thought leadership during the sales cycle. We do this by identifying prosp...

Come join NetSuite! We are growing and want YOU to be a part of this dynamic, fun team! The Direct Solution Services (DSS) team is responsible for assisting the Direct Sales Organization to maximize Annual Recurring Revenue (ARR) while setting the groundwork for successful implementation projects by the NetSuite Professional Services (PS) Delivery organization. Our Team Members provide implementation, product and industry thought leadership during the sales cycle. We do this by identifying prosp...

Job description Solution Support Center (SSC) is a premium support service offered by Oracle's Advanced Customer Services (ACS).  SSC provides the customer with a highly personalized advanced level expert reactive and proactive support on Oracle products like database, engineered systems, applications, middleware etc. Reactive support includes helping the customers resolve their critical production issues in the quickest possible way and identify the root cause. Proactive support includ...

Come join NetSuite! We are growing and want YOU to be a part of this dynamic, fun team! The Direct Solution Services (DSS) team is responsible for assisting the Direct Sales Organization to maximize Annual Recurring Revenue (ARR) while setting the groundwork for successful implementation projects by the NetSuite Professional Services (PS) Delivery organization. Our Team Members provide implementation, product and industry thought leadership during the sales cycle. We do this by identifying prosp...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support...

The individuals who are considered for this position should be consistently at the top level in their own specialty and beyond. They will work under limited supervision to apply management-level principles, concepts and methods to identify and resolve a variety of problems within assigned areas of responsibility.   This role uses own judgment, requesting assistance as necessary, such as during complex situations including personnel or service delivery issues which might introduce risk to th...

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations...

Develops third party sales channel and ensures partner achieve Oracle sales targets in the General Business space. As a Channel Sales Representative you will pull partners into Oracle business opportunities and manage third party transactions resulting from the relationship. Identify and develop channel partners committed to selling Oracle products. Facilitate joint selling between channel partners and direct sales team. Increase revenue from partner sources and market share through a leverage p...

The engineer will work with SIP Products (SBC/SDM/OCOM/LSB).  We currently have an important footprint installed, and critical to have skilled resources working on projects where the Customer requirements and expectations are very high to leverage our presence and bring confidence to our customers. Responsibilities and Duties Develop and lead network solutions for our Oracle SIP platforms: SBC, SLB, SR, SDM, OCOM. Technical solution analysis, architecture, and routing design ...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Client Relations Senior Manager is responsible for delivery of departmental results for the U.S. Operation through successful direction of line managers and their staff within the department. You will ensure high levels of customer satisfaction by making certain that quality and productivity guidelines are established ...

About us The Oracle Cloud Infrastructure (OCI) Customer Notifications team handles incident and operation notifications to end customers and internal stakeholders. We are responsible for timely and accurate communications on behalf of the Oracle Cloud platform and drive positive customer experience. About the role We are seeking an incident communications manager who has a good understanding of cloud technologies and can understand the nature of operational incidents and planned activities, as w...

About us The Oracle Cloud Infrastructure (OCI) Customer Notifications team handles incident and operation notifications to end customers and internal stakeholders. We are responsible for timely and accurate communications on behalf of the Oracle Cloud platform and drive positive customer experience. About the role We are seeking an incident communications manager who has a good understanding of cloud technologies and can understand the nature of operational incidents and planned activities, as w...

eBusiness Suite Application Tools & Technology Technical Support Preferred Qualifications Education & Experience: B.A./B.S. in a technical field or equivalent experience required 3-5+ years relevant working experience (working with Oracle products would be a plus) Prior experience in providing technical customer support Ability to troubleshoot and debug ERP issues. Functional/Technical Knowledge & Skills:  Excellent analytical and problem-solving skills General understanding of ...

About us The Oracle Cloud Infrastructure (OCI) Customer Notifications team handles incident and operation notifications to end customers and internal stakeholders. We are responsible for timely and accurate communications on behalf of the Oracle Cloud platform and drive positive customer experience. About the role We are seeking an incident communications manager who has a good understanding of cloud technologies and can understand the nature of operational incidents and planned activities, as w...

The Advanced Customer Services (ACS) practice is a unit within the Oracle’s Customer Service (Support) Organisation that establishes long-term relationships with many of Oracle's largest customers through annuity-based service contracts. ACS Service Sales sells services from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and proces...

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Work with Site Reliability Engineering (SRE) ...

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes. Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction proces...