Business Planning and Analysis - IC2 Conducts analyses and reporting in support of general business operations, special projects/initiatives and/or operational planning activities. Independently applies processes and precedents to gather, organize and review operational data/metrics. Analyzes and synthesizes the data and compiles it into reports or presentations. Communicates effectively with technical and business staff. Develops and delivers both informational and decision-seeking reports, ana...

Corporate Actions - Responsible for mandatory and voluntary corporate actions custody functions for all organizational accounts. Receives guidance from more experienced staff. With guidance from more senior staff, responsible for processing basic mandatory and voluntary corporate action events (including the daily interpretation, monitoring, scrubbing and notification of corporate action events), processing liability notices, processing and allocating dividend interest payments and processing cl...

Billing - Develops invoice templates based on signed fee agreements, creates formulas based on proposed billing and maintains the UDT report. Responsible for ensuring all agreements are in place for new funds. Develops invoice templates based on signed fee agreements. Creates formulas based on proposed billing and locks down any cells with a formula. Locks down any cells with a formula and ensures invoices are added to the UDT report. Ensures as part of the onboarding process that fee agreements...

AML/KYC/Prevention - S4 Prepares detailed risk profiles for complex clients and conducts periodic reviews of client profiles for renewal. May provide guidance to AML/KYC/Prevention support staff. Gathers information from independent research, online tools or directly from the relationship manager or client in order to populate risk profiles for new or existing clients. Performs due diligence to ensure accuracy of information. Reviews profiles for renewal process. Reviews work of others. Uses dev...

Who we are: BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries. As of March 31, 2020, BNY Mellon had $41.7 trillion in assets under custody and/or administration, and $2.2 trillion in assets under management. BNY...

Consults with internal business groups to provide high-level application software development services or technical support. Must have thorough and demonstrative knowledge on or both the user-side frontend of a website, as well as the backend, server-side that powers the user-side. Additional requirements include intermediate understanding of security principles, relational databases and architecture design principles. Provides comprehensive senior-level technical consulting to IT management and...

Client Processing - IC1 Performs routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues. Manages situations which may require adaptation of response or extensive research according to client ...

Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, inter...

Project/Program Management - Manages a small to medium-sized team of project managers who are the primary contact for internal clients and groups within the organization for projects that are small to medium in scale. Team is responsible for end-to-end project management activities such as project reporting, project planning, issue/risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation. Serves as a li...

Corporate Actions - Serves as a team supervisor/manager for the day-to-day operations of a medium to large-sized corporate actions team. Manages the day-to-day activities and initiatives of the team and aligns team resources accordingly to complete the daily tasks. Serves as first line supervisor for assignment of tasks and resolution of issues. Supports and completes client inquiries and requests. Resolves complex, escalated issues from subordinate staff. Directs, motivates and develops staff, ...

Client Service - IC1 Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base. Provides clients information related to BNY Mellon products and services representing a limited nu...

Who we are: For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world’s leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity. BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial syste...

Independently provides expertise to the policy writing, liquidity assessments, analytical research, data gathering, calculations, modeling and forecasting related to controlling the risks associated with assets, liabilities, liquidity funding, capital and IRR management. Interfaces with internal and external stakeholders and continues to build a broad range of knowledge spanning the range of treasury, capital and asset and liability categories across the organization and its varied products/serv...

Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, inter...

Client Processing - IC2 Performs routine and non-routine client service and transactional support functions. Provides analytics and reporting services, working to improve and automate transaction processing systems. Advises organizational units/teams to ensure timely delivery of service, or resolution of issue. Provides direction to lower-level service roles in the successful delivery of support or service. Processes account related transactions per scheduled events/client authenticated directio...

Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applies advanced problem solving skills, judgement, and experience to analyze information. Uses developed communication skills to deliver high quality service to a specialized client base. Provides individuals at assigned clients information related to BNY ...

Middle Office - M2 Provides oversight for multiple teams of Middle Office staff responsible for researching and analyzing transactions on behalf of assigned clients. Handles reconciliations and inquiries. Also responsible for oversight of processing, trend analysis, client engagement, TPG review (SLA), process improvement, industry specialist, architecturally aware, incident management, and on shore recovery (processing). Manages the performance of assigned staff and sets team priorities. Manage...

Client Service - IC5 Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY Mellon. May resolve atypical issues or escalate to management as appropriate. May lead staff on specific projects. Leads team members in providing support to major clients whose partnership with BNY Mellon may have a broad impact on the business in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applie...

Fields calls and respond to alerts. Addresses technical problems by following defined procedures. Monitors applications and respond to incidents. Perform routine health checks and validations after changes or significant incidents. Follows defined procedures for incident resolution. Escalate to second level application or infrastructure support for new or high priority incidents. Identify opportunities to automate manual processes. Contributes to the achievement of team objectives Qualifications...

Corporate Actions - Responsible for mandatory and voluntary corporate actions custody functions for all organizational accounts. Receives guidance from more experienced staff. With guidance from more senior staff, responsible for processing basic mandatory and voluntary corporate action events (including the daily interpretation, monitoring, scrubbing and notification of corporate action events), processing liability notices, processing and allocating dividend interest payments and processing cl...