Dishwasher (*Steward’s Helper) What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentar...

Welcome to your new career at Fairmont Empress. If you’re considering joining the spa industry, chances are you already know that it’s one of the most fulfilling and unique job environments available today! Both full and part time Nail Technician positions available at Willow Stream Spa, Victoria’s premier Spa. New grads welcome! Our goal is to make you feel at home. We believe that what you celebrate, share and value outside of the workplace is equally as important to be celeb...

Banquet Chef As a the Banquet Chef, at the Fairmont Empress, your creative flair and passion for creating exceptional culinary experiences will set you apart as a strong leader in the industry. What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dinin...

RESPONSIBILITIES Ensure the safety of the hotel, guests and employees Greet guests and visitors, respond to inquiries and provide information Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts Perform interior and exterior patrols of hotel property and be a visible security presence while on duty Monitor CCTV camera system Act as First Aid Attendant and respond to all first aid calls while on duty Maintain effective relationships with Municipal, Feder...

RESPONSIBILITIES Check guests in and out of the hotel with warm and engaging service Highly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment Energetic individual who is able to prioritize to complete many diverse tasks concurrently Sophisticated communication skills, both written and verbal Ability to focus attention on guest needs, remaining calm and courteous at all times Computer literate in Microsoft Window applica...

RESPONSIBILITIES Assist guests regarding menu items in an informative and helpful way Order and settle bills to various payment media Follow restaurant policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Other duties as assigned All duties will be performed in accordance with The Fairmont Empress&r...

Director, Revenue and Reservations Fairmont Empress is the destination in Victoria, located in the heart of the city overlooking Victoria's sparkling Inner Harbour. The 464 room hotel has completed an exciting $60 million dollar strategic renovation in 2017. This transformation has married the original classic details with world class modern touches creating a luxury oasis with unique food and beverage venues celebrating the Pacific North West as well as a rejuvenating Willow Stream Spa.&nbs...

Journeyperson – Pastry Cook What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentary m...

RESPONSIBILITIES Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards In conjunction with the Chef de Partie or Journeyperson; proactively prioritize tasks to ensure a consistently high level of service and quality of food for our guests Consistently ensures food quality, consistency and quantity are meeting established expectations Consistently demonstrates positive behavior and performance Ensures all established food safety protocols a...

Welcome to your new career at Fairmont Empress. If you’re considering joining the spa industry, chances are you already know that it’s one of the most fulfilling and unique job environments available today! Both full and part time Spa Attendant positions available at Willow Stream Spa, Victoria’s premier Spa. What about the perks?  Fairmont Empress provides a competitive and comprehensive benefits package to all full and part time Employees.  Group Bene...

RESPONSIBILITIES •    Consistently offer professional, friendly and engaging service  •    Assist guests regarding menu items in an informative and helpful way •    Follow outlet policies, procedures and service standards •    Have full knowledge of beverage lists and promotions •    Have full knowledge of all menu items, garnishes, contents and preparation methods •    Fo...

Guest Services Manager Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as Guest Services Manager, where you will foster an engaged team, maximize operations and ensure exceptional guest service. Reporting to the Director of Front Office, the Guest Services Manager is responsible for ensuring the smooth...

RESPONSIBILITIES Consistently offer professional, friendly and engaging service Process all external and internal calls by redirecting or assisting the caller Take ownership of the caller’s request and ensure follow up according to hotel standards Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering Maintain and monitor the “Royal Service” software system Serve as a liaison for Guests requiring information relating to ...

Assistant Front Office Manager Reporting to the Director of Front Office, the role of AFOM is responsible for a seamless operation of the Front Desk at all times. Hotel Overview:     Fairmont Empress is the destination in Victoria, located in the heart of the city overlooking Victoria's sparkling Inner Harbour. The 464 room hotel has completed an exciting $60 million dollar strategic renovation. This transformation has married the original classic details with world class modern to...

Spa Operations Manager Willow Stream Spa The Spa Operations Manager is responsible for the establishment and execution of clear short term and long term goals to ensure the spa is recognized as one of the finest resort spas in the world.  These goals must ensure Colleague satisfaction, Guest satisfaction, financial success, health and safety and environmental stewardship. The Spa Operations Manager is responsible for the daily leadership of the spa operations, ensuring all productivity and ...

Event Sales Manager At the Fairmont Empress, our engaging service & first class cuisine make every special event a truly memorable affair. Solicit new catering accounts, entertain and maintain relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Effectively plan the details of upcoming programs (up-sell products and services, block appropriate event space, ensure all event requirements are met), distribute information to operating departments in a timel...

Restaurant Manager, Q at Fairmont Empress This position will oversee the operation of the hotel’s newest restaurant and lounges.  The hotel completed an extensive renovation in 2017, which included the re-launch of an 80-seat restaurant with a 70-seat bar and 60-seat patio, as well the 150-seat Lobby Lounge, home of our world famous “Tea at the Empress.”  Your leadership ability infused with your passion for all things F&B will lead you to provide the highest qual...

All duties will be performed in accordance with The Empress’ commitment to luxury service standards RESPONSIBILITIES Storing, handling, inventory control and issuing of all stores items including food, beverages, housekeeping supplies and paper stocks Placing inventory orders through online ordering system Performing daily and month-end inventory counts Consistently offers professional, engaging and friendly service Other duties as assigned  QUALIFICATIONS Six months recent experience...

Director of Engineering Fairmont Empress is searching for a talented individual who has proven success in providing strategic support and leadership to multiple departments ensuring exceptional service product & standards, maximized operating results and driving memorable guest experiences in a luxurious environment. Hotel Overview:   Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s Worl...

Bar Manager   Hotel Overview:    Regarded as a Condé Nast Readers’ Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria’s sparkling Inner Harbour with an iconic presence. This luxury hotel in Victoria, British Columbia, offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the Victoria Conference Centre. Located on the pi...