Branch Distribution & Services Department Branch - Relationship Manager (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 2714) Responsibilities To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cust...

Branch Distribution & Services Department Cross Border Relationship Manager (Job ID: 2638) Responsibilities To promote retail banking and wealth management products to retail Cross Border customers To acquire new Cross Border customers through sales and marketing activities, and identify potential business opportunities for sustainable business growth To provide differentiated services for customers, maximize business acquisition and enhance the Bank’s image To establish long-term relationsh...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Branch Distribution & Services Department Cross Border Business Management Manager (Job ID: 2675)       Responsibilities To assist Team Head to formulate and implement business strategies in driving two-way business referral and revenue growth To drive to increase uptake of bank product & services of Mainland and Overseas customers To achieve the overall business target and generate extra revenue contribution from Mainland and Overseas customers To consolidate stakeholders' feedback ...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Responsibilities Assist in developing marketing and advertising campaigns for personal loan Liaise with creative, media, social media, online & PR agencies and direct deal vendors for developing advertising and creative executions Monitor campaign schedule with creative agency/media agency to ensure timely roll-out of marketing campaigns in quality and accuracy Handle and manage the creative and artwork development of marketing collaterals for marketing and advertising campaigns to ensure co...

Responsibilities: Greet & welcome all walk in customers in branch Perform administrative duties e.g. photocopying & filing Assist in branch operation Handle customers’ enquiries & requests   Requirements: Form 5 / DSE graduate or above Fluent in written and spoken English is must Sunday work is a must Good interpersonal & communication skills Undergraduate / Fresh graduate will be also considered...

Responsibilities Support on formulating and enhancing credit policy of Credit Card Responsible for monitoring Credit Card portfolio including acquisition quality and portfolio performance Perform comprehensive analysis of Credit Card portfolio Support other risk functions to identify potential areas of improvement in credit policies, product offers, customer segments, credit procedures, and portfolio management Prepare periodic reports to monitor the portfolio performance, acquisition quality, p...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Responsibilities Assist in new product development and existing products & services enhancement to improve customer experience and maintain competitiveness Drive customer retention and cross-selling programs to maintain the portfolio and lengthen customer relationship Work with vendors, internal departments and frontline to ensure smooth roll-out and quality implementation of new product and marketing programs Ensure the smooth and on-time handling of customer redemption Conduct program eval...

Responsibilities Participate in project planning, resources management, risk assessment, requirement analysis, testing and lifecycle management Responsible to control the implementation progress and establish the follow-up improvement scheme Lead team members on communication with stakeholders, work quality and efficiency Assist daily system support and maintenance to ensure computer systems are running smoothly and to fix problems Collaborate with internal and external stakeholders to execute s...

Responsibilities Assist in developing marketing and advertising campaigns for personal loan Liaise with creative, media, social media, online & PR agencies and direct deal vendors for developing advertising and creative executions Monitor campaign schedule with creative agency/media agency to ensure timely roll-out of marketing campaigns in quality and accuracy Handle and manage the creative and artwork development of marketing collaterals for marketing and advertising campaigns to ensure co...

Responsibilities Handle customer inquiries, request and complaints Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval Maintain and update customer information upon request Assist Marketing department in telemarketing of credit card product Requirements Form 5 graduate or above 2-3 years’ relevant working experience in consumer finance / retail banking industry, preferable in credit card products Night shift duty is required Dynamic, ...

Responsibilities Assist in formulating and enhancing credit policy of Credit Card Assist in monitoring Credit Card portfolio including acquisition quality and portfolio performance Perform analysis of Credit Card portfolio Prepare periodic reports to monitor the portfolio performance, acquisition quality, product campaign, collection management etc. Conduct credit assurance for Credit Card Perform user acceptance tests on system enhancement or other processes   Requirements University degree hol...

Human Resources Department Responsibilities To support the review and development of rewards strategies, including short-term and long-term incentives, as well as benefits review, to ensure they are in line with the market best practices and business strategies. To analyse and interpret statistical output from rewards/compensation surveys. To liaise with external service providers in designing and administering medical benefits and insurance policies for the Bank Group. To review and implement p...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Responsibilities: Greet & welcome all walk in customers in branch Perform administrative duties e.g. photocopying & filing Assist in branch operation Handle customers’ enquiries & requests   Requirements: Form 5 / DSE graduate or above Fluent in written and spoken English is must Sunday work is a must Good interpersonal & communication skills Undergraduate / Fresh graduate will be also considered...

Responsibilities Assist to achieve responsible tasks within System Development Life Cycle Produce documentation on user requirements, operating procedures and operating guidelines Participate in daily system support and maintenance Work independently to ensure computer systems are running smoothly and fix problems Develop the user acceptance test plan and test details and carry out the user acceptance test   Requirements University degree holder or above in Computer science, Information Technolo...

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...