Your responsibilities:

• Ensuring smooth daily order-to-cash cycle execution and follow-up;
• Responding to customer enquiries related to orders and deliveries by email/phone;
• Reverse logistics flow follow up;
• Pricing database and claim management;
• Support on credit management activities, such as dunning and    clearing of customer’s accounts;
• Close cooperation with other departments located in 4 different countries;
• According to the organization, participate to the implementation of projects in collaboration with the clients;

Your skills:

• Experience in customer service and/or logistics areas;
• Russian languages - in written and oral;
• Excellent computer skills using Microsoft Office software;
• Experience in SAP ERP will be considered as advantage;
• Outstanding telephone communication skills;
• Ability to adapt to changing requirements of agile beauty market;
• Ability to handle multiple tasks at the time with a high attention to details.

Opportunities at L’Oréal:

• Entrepreneurial and creative team;
• Dynamic and ever-growing environment;
• Personalized induction and local and international trainings;
• Work with world-known brands.
• And a great place to work!