Preferred Qualifications

 

Job Title\: Software DevOps Engineer 4

Job Location\: Budapest, Hungary – Texas, Frisco – India, Bengaluru, Pune

Organization\: GBU Cloud Development Services, Cloud Reliability Services

CRS Description

 

Cloud Reliability Services (CRS) is a strategic component that will transform Oracle’s Global Business Unit’s (GBU) cloud operations. As cloud service operations evolve from a predominately re-active model (i.e., responding to emergencies with high levels of human involvement) to a pro-active model (i.e., preventing emergencies and outages with intelligent tools, services and automation), the mission of CRS will ensure that all GBUs can efficiently operate ultra-scalable and highly-reliable SaaS/Foundation services, across multiple operating models as they iterate to become Cloud Native.

 

Team description

 

The Cloud Reliability Services (CRS) team will build, deliver and operate standardized services to enable Oracle’s GBUs to more effectively operate their SaaS applications.  The CRS team is a fast paced, highly motivated team that embodies “We” rather than “I”.  CRS will be a geo-diverse team that will allow it to quickly respond to customer engagements and challenges, and adapt quickly to incoming incidents while still delivering on committed features and enhancements.

 

Roles & Responsibilities

 

The candidate will work with highly skilled, highly motivated engineers using Agile methodologies based on Scrum or Kanban, and incorporating enterprise agile practices from Scaled Agile Framework (SAFe). The team embraces a DevOps environment – the Developers are the Operators. The work environment is to treat everything as code (code, configuration, infrastructure, pipelines, everything) to achieve the highest quality product in the most efficient amount of time. 

You will work alongside a software development team within the greater Oracle Cloud Reliability Engineering team where you will develop new features as well as expand and support existing features. One week you may be writing automated tests for an existing feature. The next week you may be developing a new feature (design, code, test, and deploy) for a customer in our environment. The next week you may be providing support to a customer on your new feature. You will learn new technologies based on what we already deploy and use. You will also learn about and research new technologies that you bring to the team to better our offerings. You will play a key role in building more intelligence, into CRS services that we deliver, so that SaaS services function more and more autonomously over time.

 

Per team roles and responsibilities

• Work with the Product Owner and team members to build new features and enhancements, while supporting existing capabilities being heavily utilized across all Oracle Global Business Units
• Planning, designing, coding, documenting and testing of new Oracle Cloud Reliability services used by multiple Oracle Software as a Service products
• Develop software using Agile methodologies and participate as a member of scrum development teams
• Use Everything-As-Code methodologies to ensure traceability, configurability, immutability, repeatability, and governability
• Participate in a follow-the-sun model for 24x7 support of CRS services for designated engineers on a rotating basis
• Manage and continuously improve existing CRS capabilities
• Review and approve the work products of other team members
• Supporting the operation of services using DevOps methodologies for the rapid introduction to production of new services and operational enhancements
• Technical thought leadership and mentoring of junior colleagues
• Attend training as required to meet Oracle and CRS compliance and regulatory standards. Perform daily tasks in accordance with compliance and regulatory standards
• Other duties as assigned

General Qualifications

The candidate will\:

• Explore and learn multiple, cutting edge technologies in the cloud industry
• Solve complex technical problems and communicate effectively in a team environment  ·       Understand CI/CD best practices
• Be self-motivated
• Advance automation of standard/recurring tasks
• Assimilate and apply new technologies
• Work with remote, global teams as well as individually
• Produce documentation for application engineers in support of developed work]
• Experience with development / test in an open source environment including operation of SSH and shell functions 
• Strong networking knowledge
• Experience with SCM tools and software engineering best practices
• Agile methodology knowledge

Preferred Qualifications

An ideal candidate will have expertise with\:

• Linux/Unix development (Oracle Linux preferred)
• Oracle database
• CI/CD (Jenkins and GitLab CI)
• Containers and orchestration (Docker, Kubernetes, and docker-compose)
• Cloud computing platform (Oracle Cloud Infrastructure Services)
• Programming and scripting languages (Python, bash, Java Script - additional experience with Java, Ansible, and/or Go is a plus)
• Terraform language knowledge is an advantage
• Knowledge and experience in virtual cloud networks is a plus
• Git version-control and collaboration (GitLab)
• Issue tracking and collaboration (Jira and Confluence)
• Product/Service ownership or Project Management experience a plus
• Experienced with ITIL V3-V4, Foundation Level certified preferred

Support

 

Oracle GBUs provide services to many critical systems globally requiring 24x7 support. DevOps engineers will rotate with other team members in a designated, on-call status following in-country requirements. CRS’s primary support model is follow the sun, utilizing geographically diverse team members during normal working hours to provide support. CRS will strive to have subject matter experts distributed globally. With geographic diversity, countries and regions have a broader array of holidays requiring a flexible support schedule across multiple geographies.  Additionally, coverage is required through the weekend.

 

To provide the required support to Oracle customers, CRS will use additional compensation to cover extended business hours and/or on-call pay based on in-country laws and Oracle policy. In general, there will be a Primary and Secondary engineer designated in advance to provide coverage for select services. If numerous services are supported in a specific geographic region, there may be more than one set of Primary/Secondary engineers selected. Software engineers and database administrators will engage in activities to restore services that are down or degraded. This may be as simple as running an existing script to restart a service or executing a standard operating procedure, or may require code changes with review steps, integration, testing, and software deployments to restore a service to normal operation. In addition, engagement with other Oracle development and support teams may be needed.

!|!Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

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