Amazon Private Label Quality Team is looking for a smart, energetic, hard-working, and creative team player to join. This is an exciting and challenging position that oversees Product performance and compliance. Key objective would be to ensure customer satisfaction. And successful adherence with worldwide consumer product compliance and performance requirements.

We are looking for an expert of Product Compliance & Performance who has direct experience with consumer product quality management, testing to support our rapidly growing and evolving business. This base location for this role is Amazon Shenzhen office.

Key responsibilities

· Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as relevant safety and regulatory requirements worldwide
· Implement and apply Amazon.com quality systems throughout the product life cycle
· Work with suppliers, 3rd party test labs, and internal teams for quality and compliance testing.
· Proactively drive corrective action plans in case of any test failures
· Monitor and rigorously adhere to all quality activities SLAs and ensure SLA adherence by vendors and 3rd party labs.
· Perform risk assessment to identify quality risks and set up control plans to address them
· Own consumer rating and reviews for your product categories, and proactively work with all stakeholders for resolving any quality complaints
· Strive continuously to identify innovative ways to prevent quality issues leading to improved customer reviews and ratings
· Continuously analyze existing quality processes and systems and work with cross functional teams for process improvements
· Drive scalable business solutions on product development and quality monitoring processes
· Maintain close collaboration with all internal and stakeholders, including those based in US and other worldwide amazon offices, and provide visibility through appropriate reports