At Oracle NetSuite, we care!  We care about the evolution of people and business and making life a bit easier. We focus on encouraging productivity, accomplishments and job success through powerful cloud technology.  We listen to the needs of our customers and users, we are passionate about fulfilling our mission to enable companies to realize their vision on the very best technology. We are looking for experts to join our NetSuite family to accelerate the evolution of our technology. By putting together a dynamic and passionate team of designers, writers, researchers, developers, product managers, and program managers we will be able to delight our customers by designing and executing next generation solutions that focus on insight, control, automation and agility.

The scope of our opportunity is endless!

Yes. We’re absolutely serious.

And we can’t do it without your help.

We need organized, collaborative, and fearless servant leaders who are driven by executing agile at scale.

What We're Looking For

We’re looking for a talented senior program manager to join our distributed teams.  You’ll be part of a team working towards accelerating the evolution of our product, processes and technology with the goal of delivering an extraordinary user and developer experience.

Your primary goal will be to drive the program management functions related to product software development for an innovative product development initiative.  You will serve as a senior strategic program manager and agile specialist helping to shape and manage longer-term initiatives that are designed to support broader, strategic business outcomes.

You are expected to have a deep understanding of agile concepts, to coordinate agile ceremonies, and to encourage and coach and agile mindset throughout the product development lifecycle.   You will be responsible for helping teams improve their workflow and help ensure critical processes are followed and continuously improved as needed.  This person needs to be able to embrace ambiguity and help drive change throughout the various product development teams and within program management. 

You thrive on working well with others, with different knowledge levels and capabilities. You make the people around you better and incorporate ideas and inspiration from internal and external sources. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.

You love rules and you know when to challenge them. You think systemically because you know that efficiency is not created in a vacuum. You know when to do something completely unique and when to trust your past experiences.

You don’t already know everything and you love to learn. You are an independent, self-motivated, and creative professional - capable of adapting quickly to a fast-paced environment. This is an active hands-on role that will require a program manager who can break down complex challenges. You must also have an extremely developed ability to create relationships and impeccable attention to detail.

What You'll Do

• Define and oversee a list of dependent projects or programs needed to reach the strategic program’s overall goals.
• Articulate a program’s strategy and objectives and assess how it will impact a business.
• Ensure agile teams are maximizing how they are organized by collaborating, communicating, and managing risks and dependencies in order to help teams reach their strategic goals and meet long-term targets.
• Guide how strategic plans are operationalized using agile methodologies
• Hands-on creative problem solving in a cloud-driven enterprise software system.
• Work with multi-disciplined teams of designers, user researchers, product managers and engineers in a fast-paced, dynamic, agile environment.
• Facilitate agile ceremonies and small-group discussions.
• Help to define, train and implement innovative processes.
• Help communicate status and progress.
• Explore how to make work flow more efficiently.
• Keep communication flowing by bringing feedback to and from various teams.
• Demonstrate a passion for iteration and eager to receive feedback.
• Ability to manage and prioritize multiple projects of varying timelines, degrees of complexity and scope.
• Draw inspiration and ideas from internal and external sources.
• Breakdown obstacles and tackle them in a methodical manner in order to overcome them effectively.
• Overall program management support and coordination of teams involved in helping reach the strategic program’s overall goals
• Own the execution and project management of strategic projects by collaborating with stakeholders and reporting progress, updates, challenges, and solutions to leaders
• Enlist teams, implement strategies, facilitate objective setting, and measure key results.
• Consistently be on the lookout for the potential of combining projects by identifying conflicting, counteracting, duplicating or positively re-enforcing initiatives and associated risks  
• Promote and coach agile values and practices.
  • Facilitate agile team rituals
  • Help review and tune process improvements across execution strategies and processes 
• Help manage risks and dependencies
• Facilitate discussion, decision making and conflict resolution.
• Act and advise proactively to remove the impediments that prevent the team from achieving its goals.
• Coordinate deliverables by working directly with team throughout the organization
• Guide the team and organization on how to use Agile/Scrum practices and values to deliver a valuable product to customers.
• Support Product Management, especially for backlog to grooming and maintenance.
• Improve transparency and ensure product and project information is easily accessible to the team, stakeholders and organization in timely manner
• Build a trusting and safe environment where problems can be raised without fear of blame with emphasis of problem solving
• Assist with internal and external communication

Qualifications / Skills

• Broad skillset with a focus on project and program management
  • Experience with compliance, issue tracking, processing and tooling, SDLC, security, and PDLC, a plus
• Outstanding communication skills, both written and orally
• Risk management
• General leadership skills
• Highly organized
• Superior analytical skills
• Excellent facilitator
• Conflict resolution
• Creative problem solving
• Experienced in continuous improvement, change management, agile and scrum methodologies, and design thinking
• Stakeholder management
• Collaborative, will be able to work across many areas of an organization
• Servant leader
• Self critical
• Understands the why (or asks why if not)
• Naturally connects distinct components to the larger picture (can see the forest from the trees)
• Comfortable with change;  agent of change when the need is recognized
• Unfazed by ambiguity - we strive to clarity, but accept undefined is the default state
• Recognizes that leadership is not by authority
• Strengths balance toward people and process over domain expertise
• Not constrained by role definition; contributes where ever needed to make NetSuite a success
• A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement. 
• Excellent communication skills; office and company language is English.
• Flexibility to work with geographically distributed teams.
• Deep working knowledge of agile best practices

Why Oracle NetSuite?

One word — Transformation.

At NetSuite, we believe the cloud is here to stay and so do our 20,000+ customers.

We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on premise systems.