Preferred Qualifications

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment.  OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.  We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure.  At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications. Learn what we do:  https://www.oracle.com/cloud/compute/virtual-machines/

Minimum Qualifications:

* BS degree in Computer Science or related technical field involving coding or equivalent practical experience * 5+ years relevant experience. * Understanding of Linux operating systems and Linux system administration (SysAdmin roles). * Strong understanding of Linux/Unix commands (Strong User). * Experience automating tasks with scripting languages such as Python, Bash, and JavaScript. * Systematic problem-solving approach, strong communication skills, a sense of ownership and drive solutions. * Deep understand of service metrics and alarms through the development of dashboards, service KPIs, alarming systems. * Experience working in an operational environment with mission critical tier one services with associated pager duty.

Preferred Qualifications

* Software development experience focused on Services and Operational tools. * CI/CD process and software knowledge. * Technology migration, architecture role exposure (TOGAF). * Operational toil mitigation and reduction.

Position Overview:

The Site reliability engineering (SRE) discipline in OCI incorporates the ethos of software engineering and applies it large scale operations problems. As a SRE your primary goals are to create highly reliable and ultra-scalable software systems to manage the operations of our growing services. A SRE will spend an amount of their time doing "ops" related work such as production issues and service on-call. When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability, scalability, flexibility and reduce operational overhead through automation. The ideal SRE candidate is proficient programmer who has large breadth of knowledge and experience including areas such as networking, internet protocols and Linux systems. Our SREs are close partners with service owners in all aspects of service operations and ownership. We have a strong culture of innovation, collaboration and team work inspired by the DevOps philosophy.

Department Description:

Oracle Cloud Infrastructure (OCI) combines the elasticity and utility of public cloud with the granular control, security, and predictability of on-premises infrastructure to deliver high-performance, high availability and cost-effective infrastructure services. Multiple compute options provide the flexibility to run the most demanding workloads, as well as less compute-intensive applications, in a secure and highly available cloud environment. Customers can self-service provision virtual machines right alongside bare metal servers and clusters on the same virtual cloud networks, through a unified web console, APIs, CLI or via industry standard tools such as Terraform and Chef. OCI's approach gives the customer choices for storage as industry leading local NVME storage or elastic network block storage.

Responsibilities

* Improves availability,latency, performance, efficiency, monitoring, emergency response, and capacity planning for entire services and ecosystems. * Ownership of critical projects or services. * Ownership of improvements upon on KPIs and SLOs for the entire service. * Driving down categorical sources of operational pain across the director's organization * Collaborate on technology migrations across the service for a major component. * Work closely with development team on maintaining operational health of core compute services for API availability and low latency * Managing and triaging tickets. Driving prioritization and execution of work based on impact. * Scale systems sustainably through mechanisms such as easy to use tooling and automation. * Work in concert with service developers to evolve systems/products for better scalability, reliability and development velocity. * Drives new runbooks to help reduce mean triage time of incidents. * Prioritize and automate high hit count runbooks. * Practice sustainable incident response and drive root case analysis.

Detailed Description and Job Requirements

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, flexibility and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. A BS or MS in Computer Science, or equivalent. Identifies solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 4+ years experience of running large scale customer facing web services.

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.