KEY OBJECTIVES AND RESPONSIBILITIES
Help customers continually improving operational performance, accelerating return on their IT investments, and reducing the cost, risk, and complexity of change..
- Sell ACS(Advanced Customer Services) to Customers(DBMS,FMW,Applications).
n Lead Generation
n Find Customers Pains
n Design Resolution Plan
n Present Solution & Value proposition
n Negotiation
- Customer Relationship Management
- Renew existing ACS Contract
- Help PS(Premier Support) Sales to renew support contract
RELEVANT TRAINING and EXPERIENCE
Essential\:
· More than 5 years of experience of Solution Selling experience in IT industry from leading Enterprise Technology Vendor (e.g. IBM, Microsoft, SAP, TMax), Partner/SI or Management Consultancy (e.g. Accenture, E&Y, Deloitte)
· 10 years of Work experience in IT industry
· Proven record of achieving target/budget
· High level of communication and business professionalism
· Good English language skills
KEY RELATIONSHIPS
Internal
Support Sales(Premier Support)
Services Presales
Advanced Customer Services Expert
License,Consulting Sales
External
Customers
Partners and SI
COMPETENCIES
Industry Knowledge
Leadership
Cross Functional Collaboration
Customer Business Knowledge
Communication, Presentation & Consultative Selling
Selling and Results Orientated
Personal & Task Management
Adapting to Change
!|!Sales of the organization*s services (e.g., maintenance and service contracts).Sells organization*s services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.
5-8 years of services sales experience. Able to work under tight deadlines. Self-starter able to prioritize given responsibilities. Strong written and verbal communication skills. BS/BA preferred. Job duties are varied and complex utilizing independent judgment. May have project lead role.!|!
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