APAC Travel Operations Manager
Oracle’s Global Travel Organization is looking for a candidate with Travel experience who has successfully demonstrated their ability to excel in the areas of project management, process improvement, and escalation management.
As a key contributor within Oracle’s travel organization, you will have the opportunity to impact a travel program inclusive of over 80,000 travelers. You will play a key leadership role in the operations and service delivery area of Oracle’s travel program. This position reports directly to the Director, Global Travel Operations.
Detailed Description and Job Requirements
Responsibilities:
- Manage day-to-day APAC travel operation and service delivery requirements
- Resolve issues and escalations efficiently and effectively
- Provide regional leadership on various projects, programs and initiatives
- Develop strong relationships with team members, colleagues and key stakeholders
- Proactively identify areas of opportunity within the program
- Recommend key process improvements leveraging fact/data based analysis
- Establish and manage productive business relationships with select suppliers
- Utilize various survey results to develop focused action plans
- Continue to build upon Oracle’s best in class global travel program
Preferred Qualifications:
- BA/BS Degree
- 8 or more years of experience in Travel Industry
- Excellent written and verbal communication skills
- Analytical skillset
- Experience working on global virtual teams
- Strong leadership skills
- Process improvement mindset
- Critical thinking skills
- Project and program management experience
- Flexibility
- Ability to effectively prioritize
- Flexible work schedule due to global time zone realities
- Corporate travel experience a plus
- Solid business ethics and integrity
As a member of Oracle's International Electronic eBusiness Center, you will consolidate, negotiate and manage a regional supply base. interface between our regional subsidiaries, suppliers, and/or Corporate Finance team. Place, expedite, and status orders daily in accordance with Oracle's Global Purchasing/Finance policy. Monitor the cost, schedule, and scope of assigned standard and nonstandard contracts. Manage supplier invoice holds. Analyze global spending trends and recommend cost saving opportunities. Identify, propose and initiate implementation of process efficiencies/improvements. May provide feedback to Product Development on product usability. May assist in training of new buyers and end users.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Extensive commodity knowledge, excellent written and oral communication, customer service, computer and negotiation skills, and ability to multitask. 8 year experience and BS/BA degree or equivalent.
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