Job summary
At Amazon we believe that every day is still day one.


A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds.
This is your chance to make history.
職務内容概要:
私たちは北京に位置する人事ペイサービスチームの仲間になっていただけるアドミにストレーターを探しています。候補者はペイサービスのチームマネージャーにレポートし、人事関連の手続きサービスを日本の社員に向けて提供することになります。この役割においては、業務において高い正確性や、日本語を用いた読み書き両方での高いコミュニケーションスキルが求められます。
責任範囲
· 給与データ準備や給与データ監査・チェックなど給与関連の人事サービスを実施もしくはサポートする
· 給与に関係するデータを人事基幹システムに期間内にすべて、入力・更新・保持する、そのプロセスにおいて必要なデータ管理を期日までに行う
· シェアードサービスでサポート対象となっている法人・地域・組織に対して定められた文書管理プロセスを実施する
· お客様を最優先する姿勢で、社員やお客様から依頼された手続きをオーナーシップを持ち実施する
· 定められたサービスレベルアグリーメントや業績目標を満たす
·社員に対して指定期日に沿った、正しい値での給与支払いが達成されるためにデータ監査やチェックを実施する　電子個人データを管理・チェックすることも含む
· 人事サービスプロセス全般についての継続的改善活動に参加する
· 社員や関係者から寄せられた疑問や懸念に対して日本語を用い、書面や口頭で適切に解決のためのコミュニケーションを行う　このコミュニケーションにはEメール、電話もしくはチャットやメッセージツールが用いられる
· サービスレベルの継続的改善のため、チームの一員として改善に対するフィードバックに耳を傾ける

Overview:
We are looking for an Administrator to join our HR Pay Services Hub located in Beijing. Reporting into a Pay Services Team Manager, role holders will provide HR Administration Services and support to our employees in Japan. This role demands both a high level of accuracy and systems ability and also the ability to communicate effectively in written and verbally in Japanese.
Responsibilities
· Work on and support key employee life cycle pay processes such as payroll data preparation, payroll audits, etc.
· Input, update and maintain all payroll related data via PeopleSoft in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required .
· Generate and administer documents based on given frameworks and participation guidelines for all countries/companies/organization supported by the Shared Services Hub
· Understand processes and program regulations and the way they have been translated into existing technical environment
· Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
· Meet setup SLA and KPI
· Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.
· Participation in the continuous improvement of HR processes.
· Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
· Be part of a team that actively seeks customer feedback to improve levels of service.