Job Scope

This is a part time role reporting directly to the Director, Talent & Culture. The successful candidate will manage all elements of the Benefit & Disability Journey including requirements and analytics as well as maintain the HRIS reporting systems. This may be a role that is contributing remotely. 

Responsibilities

Help Maintain the Company Culture

• Promote, live and demonstrate Company Values;

• Ensure that the colleague and the guest are at the center of everything that Talent & Culture does;
• Ensure that all team members feel trusted and valued for their contribution.
• Ensure all communication and collateral promotes our Company Values

Employer Branding

• Assist with maintaining relationships with corporate vendors and partners;
• Engage in Talent & Culture social media initiatives to promote our Benefit program that makes the hotel the best place to work;
• Ensure all communication and collateral promotes our brand

Hotel Benefit Program

• Manage hotel Benefits program including:
  • Maintaining accurate benefit data in HR Manager and on the Medical provider’s website for all enrollments and changes;
  • Maintaining a thorough understanding of all policies related to benefits and ensuring accurate communication to all Colleagues;
  • Processing reports for monthly benefit payments and analytics to assist in developing strategies and communication tools to improve Colleagues well-being;
• Manage investment benefits through Sun Life including:
  • Maintaining accurate data in HR Manager and payroll for all enrollments and changes;
  • Maintaining a thorough understanding of all policies related to these benefits ensuring accurate communication to all Colleagues;
• Participate in regional and corporate benefit meetings;

Disability Management

• Manage all Short Term Disability claims including:
  • Obtaining all necessary documentation to initiate the claim;
  • Maintaining a detailed and accurate tracking system to ensure follow-up as necessary;
  • Assisting employees in their return to work including collaborating with the Colleagues leader, Manulife and/or their medical provider;
• Manage all medical accommodation requests including:
  • Obtaining all necessary documentation to initiate the request;
  • Maintaining a detailed and accurate tracking system to ensure follow-up as necessary;
  • Assisting employees with their accommodation including collaborating with the Colleagues leader and their medical provider to develop an appropriate accommodation and return to full duties;
• Manage all Medical Leave of Absence requests including;
  • Obtaining all necessary documentation to initiate the request;
  • Maintaining a detailed and accurate tracking system to ensure follow-up as necessary;
  • Assisting employees in their return to work including collaborating with the Colleagues leader and their medical provider to develop an appropriate gradual return to work;
• Manage all WorksafeBC claims including:
  • Initiating the Employer's report (form 7) in a timely manner;
  • Initiating offers of light duties/modified duties in conjunction with the leader and employee;
  • Maintaining a detailed tracking system to ensure follow-up as necessary and developing gradual return to work programs in conjunction with WorksafeBC as needed;

Compliance

• Understand, communicate, implement, and adhere to all Talent & Culture policies & procedures;
• Ensure all required administrative process’ are up to date and deadlines met;
• File accuracy of all documentation;
• Live and breathe being a brand ambassador to our Colleagues and brand;

Critical Competencies

• Diploma in Human Resources or Disability Management;
• Minimum of 5 years of experience in Human Resources with strong knowledge of HR Manager or Dayforce systems;
• Minimum of 1 year of experience in Benefits or Disability Management;
• Hotel operation experience is desirable;
• Knowledge of local labor laws and employment law requirements;

• Ability to support a collaborative environment;
• Excellent interpersonal skills with ability to communicate with all levels of colleagues;
• Excellent organization skills, ability to multi-task and maintain confidentiality;
• Multicultural awareness and able to work with people from diverse backgrounds;
• Flexible, able to embrace and respond to change effectively;
• Ability to work independently and has good initiative;
• Self-motivated, energetic, and participative.
• Creative and engaging personality