RESPONSIBILITIES Prepare rooms and tables for a variety of events Maintaining adequate supplies and/or equipment Assisting Kitchen and service staff Other duties as assigned All duties will be performed in accordance with The Fairmont Empress’ commitment to luxury service standards. QUALIFICATIONS Previous experience performing physically demanding work load Previous experience in a customer service-related position "Serving It Right" and “Food Safe” certification Cla...

MAINTENANCE MANAGER This role will provide an aspiring operations leader with a broad understanding of the Engineering and Security departments. You will play a key role in continuously improving the guest experience. Your goal is to deliver a flawless physical product, unparalleled service, and a safe environment. What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hot...

Houseperson What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentary meal during your shift ...

RESPONSIBILITIES Follow proper sequence of service and standards for function type (breakfast, lunch, dinner, cocktail) and style (plated, butler, buffet, French) Interact clearly, courteously, professionally and closely with guests, colleagues and management team to ensure guests receive excellent guest service React to additional guest requests in a positive, professional and timely manner Set function tables: polish cutlery, check glassware, place tableware to an accurate and consistent stand...

RESPONSIBILITIES •    Consistently offer professional, friendly and engaging service  •    Assist guests regarding menu items in an informative and helpful way •    Follow outlet policies, procedures and service standards •    Have full knowledge of beverage lists and promotions •    Have full knowledge of all menu items, garnishes, contents and preparation methods •    Fo...

ASSISTANT FRONT OFFICE MANAGER At Fairmont Empress, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. By fostering an engaged team of service professionals as Assistant Manager, Fairmont Gold, you will bring our exceptional “Fairmont Gold standards” to life in our Fairmont Gold Lounge and beautifully renovated rooms. What is in it for you:   Employee benefit card offering discounted rates at Accor properti...

Dishwasher (*Steward’s Helper) What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentar...

RESPONSIBILITIES Prepare rooms and tables for a variety of events Maintaining adequate supplies and/or equipment Assisting Kitchen and service staff Other duties as assigned All duties will be performed in accordance with The Fairmont Empress’ commitment to luxury service standards. QUALIFICATIONS Previous experience performing physically demanding work load Previous experience in a customer service-related position "Serving It Right" and “Food Safe” certification Cla...

RESPONSIBILITIES Check guests in and out of the hotel with warm and engaging service Highly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment Energetic individual who is able to prioritize to complete many diverse tasks concurrently Sophisticated communication skills, both written and verbal Ability to focus attention on guest needs, remaining calm and courteous at all times Computer literate in Microsoft Window applica...

Stewarding Supervisor (*Kitchen Steward) What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complime...

  Sales Associate   As a Sales Associate, your passion for Retail will exceed guest expectations. You offer a memorable experience to our Hotel guests, creating a bond, while offering suggestions to the perfect gift to take Fairmont home with them.  Rate of Pay: $17.00 per hour + commission What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Staff Discount with Fairmont Stores Opportunity to develop your talent and grow within Fairmont Stores ...

IN ROOM DINING SERVER What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentary meal during y...

FAIRMONT GOLD ASSISTANT MANAGER At Fairmont Empress, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. By fostering an engaged team of service professionals as Assistant Manager, Fairmont Gold, you will bring our exceptional “Fairmont Gold standards” to life in our Fairmont Gold Lounge and beautifully renovated rooms. What is in it for you:   Employee benefit card offering discounted rates at Accor propert...

BUILDING MAINTENANCE ENGINEER What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentary meal ...

Group Sales Manager – Western Canada and Western US Corporate & BC Associations Selling a memorable experience in an authentic location is the essence of a Sales Manager's role at Fairmont Empress. Your professionalism and knowledge of the Hotel and the Victoria Conference Center will reflect positively in how you present the property. Building strong relationships in the Western Canadian and Western US market and in particular in Vancouver will create a bond, ensuring your clients...

RESPONSIBILITIES Delivery of items to Guestrooms including but not limited to luggage, messages, packages, and mail to luxury hotel standards Deliver of any other items within the Hotel which includes but is not limited to internal mail, deliveries to Fairmont Gold lounge, Health Club, Spa, etc. Provides a friendly greeting, using guest’s name and welcome to the property Timely response to special requests Actively engage Guests regarding hotel facilities, local area and attractions and sh...

Welcome to your new career at Fairmont Empress. If you’re considering joining the spa industry, chances are you already know that it’s one of the most fulfilling and unique job environments available today! Both full and part time Registered Massage Therapist positions available at Willow Stream Spa, Victoria’s premier Spa. New gread welcome! Our goal is to make you feel at home. We believe that what you celebrate, share and value outside of the workplace is equally as importan...

RESPONSIBILITIES Ensure the safety of the hotel, guests and employees Greet guests and visitors, respond to inquiries and provide information Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts Perform interior and exterior patrols of hotel property and be a visible security presence while on duty Monitor CCTV camera system Act as First Aid Attendant and respond to all first aid calls while on duty Maintain effective relationships with Municipal, Feder...

RESPONSIBILITIES Ensure the safety of the hotel, guests and employees Greet guests and visitors, respond to inquiries and provide information Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts Perform interior and exterior patrols of hotel property and be a visible security presence while on duty Monitor CCTV camera system Act as First Aid Attendant and respond to all first aid calls while on duty Maintain effective relationships with Municipal, Feder...

ROOM ATTENDANT What is in it for you:   Employee benefit card offering discounted rates at Accor properties worldwide  Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver  Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Opportunity to develop your talent and grow within your property and across the world!  Complimentary meal during your shi...