MAINTENANCE MANAGER

This role will provide an aspiring operations leader with a broad understanding of the Engineering and Security departments. You will play a key role in continuously improving the guest experience. Your goal is to deliver a flawless physical product, unparalleled service, and a safe environment.

What is in it for you: 

• Employee benefit card offering discounted rates at Accor properties worldwide 
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver 
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world! 
• Complimentary meal during your shift through our Colleague Dining Program 
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Reporting to the Director of Engineering, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, engaging and individualized service
• Manage schedules and payroll
• Continuously develop and improve processes and systems
• Identify and eliminate sources of waste
• Lead the Engineering and Security teams toward the attainment of goals and standards.
• Participate in operational meetings and hotel committees
• Facilitate departmental meeting and briefings 
• Participate in the Hotels’ Emergency Response Team
• Master the hotel’s life safety systems and business continuity processes
• Demonstrate both risk management and leadership skills in all health and safety related matters
• Manage the training, development, and performance of colleagues in an environment of integrity and respect
• Coordinate preventive maintenance in all guest rooms, public spaces, and back-of-house areas
• Assist in managing operational & capital budget plans and administration
• Participate in technical training as required 
• Other duties as assigned

Your experience and skills include:

• Must have 2 to 3 years’ experience in a leadership/supervisory position in hotel operations or facilities management.
• Strong technical aptitude with a proven ability to be self-motivated in learning and mastering new systems.
• Computer literate and ability to work with MS Word and Excel
• Excellent communication skills, both oral and written
• Able to work flexible hours according to business levels, including evenings and weekends, as required.
• Able to multi-task and maintain high level of productivity
• Experience with project management is an asset, but not a requirement.
• Experience with building trades is an asset, but not a requirement

Physical Aspects of Position (include but are not limited to): 

• Frequent standing and walking
• Occasional bending and kneeling
• Occasional carrying and lifting

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment:

Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.