OU Senior Sales Operations Analyst
Oracle University
Bucharest
 
This position will be part of the Global Sales Operations Team in Oracle University and will be based in Bucharest.

Scope\:

•    Works as part of the Oracle University (OU) Sales Operations team
•    Reports to the Sales Operations Director
•    Works with various sales systems keeping data up to date
•    Regularly provides status updates on progress of tasks/work
•    Produces Reports
•    Assists in testing systems and providing feedback on Oracle Systems
•    Collaborates with the Sales and System Operations team members
•    Various administration responsibilities

 

Responsibilities\:

•    Running reports for sales intelligence and forecasting
•    Working directly with the OU Sales team to identify issues and provide solutions.
•    Updating and maintaining Oracle Sales Cloud
•    Review collected data for accuracy, and present findings to the Sales Operations Director
•    Develop and maintain good working relationships with internal support groups (back office Operations teams etc), to ensure data processing is managed in a timely and accurate manner.
•    Operate in line with Oracle and OU business policies and procedures
•    Document and maintain documentation of the processes related to his/her tasks.
•    Be a member of the Oracle University Business Intelligence Superuser community
•    Delivery of training, on operations procedures and systems
•    Handle or escalate issues and queries connected to the data collection and processing process, quickly, accurately and professionally.
•    Manage and respond to queries and questions related to the data collection and processing process, in a timely and professional manner.

Profile\:
•    Highly computer literate – Essential
•    Excellent English verbal and written communication skills – Essential
•    Advanced MS Excel skills – Essential
•    Experience in using Oracle Sales Cloud (Fusion CRM) – an Advantage
•    Experience in building analysis and dashboards in Oracle Business Intelligence (OBI EE)
•    Accuracy and attention to detail
•    Excellent planning, organising skills, ability to prioritize workload
•    Team player
•    Personal drive
•    Professional attitude!|!Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).!|!