Department Description                       

The Software Asset Management and Compliance Department is responsible for analyzing and tracking compliance, ensuring that present and future licensing needs are maintained consistently, tracking individual license usage, while providing timely restocking guidance based on average burn and reclaim rates.  We also provide assistance to users navigating the various departments at Oracle to help fulfil their software needs including legal, procurement, security and IT.

Brief Posting Description                      

Writes and maintains user and analyst facing documentation.  Manages my.oracle presence and other web based collaboration tools.  Administers Linux based file server application.  Tests application packages and deployment methodology.

Operates in a backup capacity for other team operations.

Detailed Description                   

Global Software Compliance (GSC) serves as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. GSC collects, inputs, verifies, corrects, and analyzes data to measure key performance indicators, comparing actual versus business objectives. Specific job duties align with the GSC mission and facilitate the communication of Oracle Business Practices to the organization.  This role helps with system design for related Oracle tools such as MyDesktop and helps drive the implementation of new processes and procedures.

Job Requirements            

Acknowledged authority within the Corporation.  Acts as a leader of large-scale company initiatives.  Viewed by peers as a leader, and top contributor, and by line management as a key business partner.  Ability to collect, organize, and display data in spreadsheets, power point and other collaboration or online formats.  Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills . Ability to partner across functions. 10 plus years relevant work experience.

Position Purpose and Job Description

The Software Compliance Documentation and Technology Specialist is a member of the Global Software Compliance Department and responsible for technical business process as well as internally and user facing documentation.

Candidate collaborates, collects, and documents business requirements for new tool enhancements related to software license management, reviews changes, performs QA testing, and provides feedback on newly released tool enhancements as well as user facing software package deployment.

Duties and Responsibilities

Administer newsletter tracking APEX application, RHEL production and development environments for file server application, my.oracle presence, confluence workspace in addition to other technical administration duties.

Create, update and maintain analyst and user facing documentation, collect and contribute to newsletters, email templates, etc.

Organize related interdepartmental activities ensuring completion of the project/product on schedule and within budget.

Act as leading contributor individually and as a team member, providing direction and mentoring to others.

Helps understand and navigate various Oracle departments leveraging relationship building skils.

Education Required

BS or MS degree, or equivalent experience relevant to functional area

Skills Desired

Linux system administration

HTML, PHP, Perl

Positive Attitude, Ethics, and International Values which support our company’s values, and a healthy, high performance culture

Familiarity with managed software titles a plus, allowing alternative suggestions, and product usage justifications

Ability to prioritize tasks in a fast-paced environment, demonstrating strong time management, organizational, & administrative skills

Flexibility/adaptability to changing business needs

Capability of withstanding non-routine and complex work, involving the application of advanced technical/business skills

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.