The change manager is responsible for:
Challenging and preparing change requests
•    Ensure that change process rules are followed.
•    Get prepared with the requestors in order to provide well-prepared fallback scenarios, approval paths etc.
•    Perform a technical challenge of changes submitted by technical teams.
•    Validate approval criteria for changes in Production.
•    Verify availability of production assets.
Manage the “Change Advisory Board (CAB)”
•    Prepare and organize meetings before a CAB.
•    Prepare, organize, moderate and prepare a report of a CAB (Change Advisory Board)
•    Send internal and external (client) communication regarding planned interventions.
Manage the “Post Implementation Review Process” (PIR)
•    Identify status of a change after implementation (Completed, Fallback) and identify possible incidents triggered by the changes
•    Organize “Post Implementation Review” meetings and follow-up.
•    Provide information on incidents detected during release by Incident and Problem Managers.
Integrate Change Management process with other processes (internal and external).
•    Cooperate with our Clients’ change management teams (Development)
•    Cooperate with other processes (Incident Management)

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