**Italian language skills are required for this role.**

Oracle Food and Beverage delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the Food and Beverage industry, to provide superior service and experience to their guests anywhere. 

We are searching for an Italian Speaking delivery manager to be responsible for managing a team of Implementation Consultants ensuring quality work at customer sites. 

Role:

• Manages Oracle POS implementation projects for clients in the Food and Beverage industry with technical and resource oversight
• Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs
• Effectively consults with management of customer organizations
• Acts as the point of contact for customers and internal resources including escalations on projects
• Typically leads managers for a territory/region
• Participates as a team member in strategic and tactical planning for the division
• Develops and executes strategic regional plans with guidance from the Senior Director
• Responsible for coaching, performance management, and career development of staff and driving them towards project success
• Participates in the recruiting process and provides hiring recommendations to senior management
• Demonstrates multiple business processes expertise within one product family
• Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements
• Ensures customers successfully migrate to the Oracle POS with an effective transition to support upon project closure
• Oversees the scope during the course of the project and collaboratively adjusts scope where necessary ensuring adherence to established processes and procedures
• Reviews project financials consistently at various levels; manages data quality and accuracy in financial reporting
• Manages and reviews all travel requirements and expenses, ensuring alignment to project budgets
• Assists with technical insight on sales estimations as well as enablement based on customer needs
• Monitors and manages project deliverables are executed within budget and as per approved project plan, policies and defined procedures
• Anticipates and effectively manages risks; aligns decisions to Oracle’s risk profile
• Provides direction and support to the implementation team and managers to review deliverables

 Job Requirements

• Manages accounts for the Food and Beverage Global Business Unit
• Ability to manage major or large scale and complex system projects through all phases of the project life cycle
• Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs
• Proven business acumen; strategic thinking, analytical and problem solving skills
• Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures
• Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability
• Product or technical expertise relevant to area of focus
• Effectively consults with management of customer organizations and proven strong relationship management skills
• Ability to relate to customers and understand their needs and ability to build rapport with team members
• Proven ability to deliver results in an environment where resources are shared across multiple teams

Responsible for supervising a team of Implementation Consultants and/or Consulting Implementation Managers, ensuring quality work at customer sites. Has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products. Monitors Implementation Consultant and/or Consulting Implementation Managers activities and performance on projects.   May serve as project advisor for more complex engagements

Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Effectively consults with management of customer organizations. May participate in sales proposals in a pre-sales capacity. May assist with end-user training and take the establishment live on the system after everything has been configured and everyone is trained. Provides coaching, guidance and feedback to develop skills of team members. Typically leads both managers and Individual Contributors for a territory/region. Develops and executes strategic regional plans with guidance from the Area Manager or Director. Demonstrates multiple business processes expertise within one product family. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements.

Four year degree preferred and 5 – 7 years of experience relevant to this position including 2 years implementation consulting experience preferred. Deep knowledge of Implementation Consultant role. Product or technical expertise relevant to area of focus. Effective written and verbal communication skills. Ability to relate to customers and understand their needs. Ability to build rapport with team members. Ability to travel as needed.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).