• Lead strategy and ownership of multiple client relationships with a high degree of variability
• Manage an organizational or regional span of internal associates, and provide oversight and guidance as needed
• Deliver recurring reviews of client support metrics to organizational or regional executive leadership, recommending impact strategies
• Lead cross-functional collaboration with internal and external stakeholders to execute client vision, objectives, and strategy
• Manage complex client and associate matters
• Drive internal organizational initiatives
• Lead, direct and review the team’s work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organization
• Establish and communicate team or department goals that support and advance team, department and organization objectives; establish metrics or other performance measures to track progress
• Influence diverse stakeholder groups and drive acceptance of policies, practices and procedures within broader area of responsibility
• Identify, propose and lead team and department level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization
• Deliver consistent and timely training, guidance and feedback to encourage success and promote associate growth through regular developmental conversations and identification of developmental opportunities
• Own decision-making for staffing and performance decisions for direct reports
• Manage one or more teams of associates

 

This position is part of Oracle Financial Services Software (OFSS) team and is responsible for a segment within a given practice focused on a specific industry, service line, technology centre, specialty area or region.

 

As an acknowledged authority within Oracle, this senior-level consulting professional has a breadth of knowledge and understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product families. Collaborates with the consulting sales team to design innovative solutions that have industry-wide impact.

Analyzes business needs to ensure Oracle solution meets customer objectives. Exercises creativity and independent judgment and business acumen in selecting methods and techniques to design non-routine and very complex business solutions utilizing Oracle products and technology to meet customer needs. As a position of technical and professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet complex customer needs. As a thought leader and customer advisor, influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Contributes to non-routine and very complex statements of work, work breakdown structure and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Coordinates a pursuit team of subject matter experts. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Knowledgeable of competition and external factors that may influence Oracle's competitive position. Resolves highly complex customer issues by recommending solutions. Ensures enterprise solution spans across the customer*s business processes. Designs innovative solutions that maximize the use of standard product capabilities to meet customer objectives.

10+ years of experience relevant to this position including 5 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Proficient in using selling and negotiation techniques and tools. Ability to travel as needed.