About Oracle Utilities

Oracle Utilities offers the most complete mission-critical software solutions that enable electric, water, and gas utilities to increase customer satisfaction and operational efficiency.   Oracle Utilities delivers Customer solutions that improve information management and processes to grow customers and increase profitability, Analytics solutions that transform complex data to support business decisions, Metering solutions that enable utilities to realize revenue, ensure reliability and manage demand, Grid/Network Operations solutions that provide grid safety and network reliability, as well as Workforce and Asset Management solutions that improve workforce performance and the management of assets and devices.   Oracle Utilities delivers immediate value through the power of the Cloud, enabling clients to meet evolving business and technology needs faster with less risk, while reducing IT cost and work load.

 

About Oracle Utilities Global Delivery

The Oracle Utilities Global Delivery group provides professional services in the areas of software solution implementation, software testing, and IT operations, partnering with international Oracle Consulting teams to deliver the high performance solutions that increase our customers’ competitiveness. The delivery incorporates industry-aligned methodologies in an offshore environment whereby world-class talent is developed through mature standards and processes.  The Oracle Utilities Global Delivery Consulting group continues to improve its core delivery value proposition through the recruitment and development of top talent.

 

Role Description

The position offers senior DBAs, technical architects, and technical operations consultants the opportunity for a leadership role within the Technical Services Team of the Oracle Utilities Global Delivery Center in Manila.  Primary responsibilities will involve\:

·       Incident and Problem Management for internal systems and customer production systems running on Oracle Fusion Middleware products.

·       Day to day Technical Operations support of such systems involving management and monitoring of stability, availability, and performance; routine database administration activities; as well as patching, upgrades, installation and configuration of Oracle Fusion Middleware components.

·       People Management through work assignments, providing direction, coaching, and driving the performance of a team of technical architects & DBAs, taking leadership accountability for the resolution of issues.

·       Stakeholder Management by acting as a level of escalation for urgent issues as they arise and providing prompt communications and effective management of expectations among the technical team, senior management, and customers.

 

Successful candidates will have advanced experience in Oracle Database Administration, possess strong hands-on experience in some of the Oracle Fusion Middleware suite of products, have conceptual knowledge of hosting technologies, and be accustomed to 24x7 technical operations support of production environments and/or hosted infrastructure projects.

 

Requirements

·       University degree in IT, Computer Science or any of its equivalents.  Post graduate degrees preferred.

·       Minimum of 4 years full time technical supervisory or management experience in a role that requires interaction with senior leadership (Director and above) and management of resources of various technical backgrounds.

·       Minimum of 5 years experience in providing 24x7 application/infrastructure support.

·       8 years of system/database administration experience

-          Advanced applied knowledge of Oracle Database technology, Oracle RAC, and Oracle High Availability infrastructures.  

-          Proficiency in capturing AWR reports, analyzing them and making performance improvement recommendations.

-          Working knowledge on ASM, NetApp storage and SnapManager (SMO) for Oracle Databases is an advantage.

-          Proficiency in creating and reading SQL scripts

-          Experience in popular scripting languages/tools (OS scripting such as Windows Batch and Unix/Linux, WebLogic Scripting Tool (WLST), Jython/Python, Perl)

-          Good understanding of relational database design and normalization

·       Hands-on strong experience with some of the following Oracle Fusion Middleware products\:

-          Infrastructure/Application Server (Oracle WebLogic Server, Oracle Application Server)

-          Systems Management (Oracle Enterprise Manager (OEM), Oracle Web Services Manager (OWSM))

-          Service Integration (Oracle Service Bus, Oracle Messaging Service, BPEL Process Manager)

-          Data Integration (Oracle Data Integrator (ODI), Golden Gate)

-          Application Development Tools (Oracle SOA Suite)

-          Identity Management (Oracle Identity Manager, Enterprise Single Sign-On, Oracle Access Manager)

-          Business Intelligence (Oracle Business Intelligence (OBIEE)

-          Collaboration/Content Management (Oracle Web Center Portal)

·       Strong trouble-shooting and investigative skills.

·       Outstanding communication and collaboration skills.

·       Ability to effectively take command and control during urgent, high business impact situations.

·       Good presentation skills and demonstrated capability for customer interaction.

·       Experience in ITIL Service Delivery and Service Support functions (such as Change Management, Release Management, Incident Management, Capacity Planning, etc.) is an advantage.

·       Technical certification is an advantage.

!|!As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.!|!