Position name\:  Bilingual Credit & Collections Manager Department\: Credit & Collections LAD Job Description\: Daily interaction with customers, sales and in-house teams to ensure prompt payment of amounts due Research and reconcile transactions on customer accounts to ensure accuracy and completeness Handle exceptions relating to the cash collections process Prompt escalation of material issues preventing payments Generate regular and ad-hoc reports as required Participate in projects including service and quality initiatives and data migration projects on acquired entities when required

        Responsible for managing the credit and collections activities approvals.  Develops, implements, and maintains systems, procedures, and policies to enhance the credit and collections process. Recommends credit limits, handles special credit arrangements, and problem collection accounts. Coordinates with internal departments on credit and collections policies. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collections procedures. Creates and/or analyzes monthly reports.

Job Requirements

• Fluency in Spanish (Oral/written)
• Portuguese is a plus
• University degree (BA/BS), preferred business administration, industrial engineering or similar fields.
• Minimum 5 years of management experience; preferred disciplines – credit, collections, Cash applications.
• Strong people management skills
• Excellent written and verbal communication skills including very good telephone and negotiation skills
• Experience in working with customers and sales staffs
• Organized and detail oriented. Excellent computer skills (e.g. MS Word, Excel)
• Ability to work well with other organizations in a team environment.
• Ability to communicate effectively.
• Ability to prioritize a busy workload  
• Familiar with month/quarter end close processes
• Knowledge of Oracle Financials desired.

!|!Manages credit and collections activities to include the timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Manages a professional staff.

Responsible for managing the activities of credit approval and credit collection. Develops, implements, and maintains systems, procedures, and policies to enhance the credit and collections process. Recommends credit limits, handles special credit arrangements, and problem collection accounts. Coordinates with internal departments on credit policies. Oversees analysis of accounts receivable, aging of accounts to determine overdue accounts, and collections procedures. Creates and/or analyzes monthly reports.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills. Experience in working with customers and sales staffs. Financial Analysis experience. Strong written, verbal, and interpersonal skills. Knowledge of Oracle Financials desired. BA/BS in Accounting or Finance or equivalent years of professional experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

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