Skills desejados:
Conhecimentos avançados de Oracle RDBMS versions 12c and 19c
Conhecimentos avançados de SQL Tuning
Conhecimentos avançados de DB Tuning
Conhecimentos avançados de Oracle Real Application Cluster
Conhecimentos médio/avançado de Oracle Exadata
Conhecimentos médio/avançado de Cloud Control 13c
Conhecimentos médio/avançado de RMAN
Conhecimentos médio/avançado de Oracle cloud Infrastructure
Portuguese Spoken
English Spoken

Certificações desejadas:
Oracle Certified Professional
Oracle Autonomous Database Cloud Specialist
Oracle OCI Foundations Associate

Formato de Trabalho:
ONSITE

Local de Trabalho:

Interlagos - SP

Horário de Trabalho:
13h às 22h

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.