Oracle NetSuite has an immediate opportunity for a Sales Operations Analyst with Deal Desk experience to join our team!    

The Role:

In this individual contributor role, you will become an expert in Oracle’s NetSuite company-owned CRM/ERP system-one of the hottest CRM/ERPs on the market today! In this super-fast-paced and hands-on position, you are a trusted advisor for quoting, pricing structure and contracting for our sales team. You will have daily interaction with the NetSuite sales force who rely on you to support them in the following areas: 

• Ensure the accuracy of quotes and orders for standard, mid-level and more complex deals
• Provide reports and analysis to sales management
• Review and edit sales contracts within defined guidelines
• Help to accelerate deal velocity and to close and increase win rate
• Administer deal registration process, including sales team contributions
• Add value by identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow and enhance sales productivity
• Ad hoc projects

About You:

• 1-5 years’ experience in a Deal Desk function working with pricing, quoting, CRM, deal structuring and contracting for B2B SaaS companies
• NetSuite, Salesforce, IronClad and related experience a plus
• Self-motivated critical thinker with a strong customer service orientation while being empathetic and a team player
• Excellent communication skills and ability to prioritize during times of high volume
• Effective ability to work well with all levels of management and cross-functional organizations
• Ability to set priorities, meet deadlines and manage multiple projects in a fast paced changing environment
• Persistent, patient, and resilient

Performs budgeting, planning, and analysis activities for sales operations.

Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Performs regular variance analysis for expenses and budgets. Evaluates pricing structures to ensure fit with company objectives. Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses. May develop sales quote tools.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2 years relevant experience and BA/BS degree preferred.