Delivery Coordinator - Learning %26 Development
OracleIreland-dublinUpdate time: June 15,2022
Job Description
KEY RESPONSIBILITIES
  1. Manages Global OTD open enrollment courses for specific vendors
    • Course scheduling: put together FY/HY forecast for approval, set up events in LMS, ensure necessary purchase orders are raised for courses which are then open for registration in a timely manner or canceled on time to avoid cost as needed
    • Promotion of courses: work with Learning & Development Center to ensure that eBlasts / newsletters are sent out to advertise courses as appropriate to increase enrollment
    • Monitor status of registrations and take further promotion actions as necessary (e.g. contacting local HR & ODCs for promotion assistance)
    • Act as the main point of contact for all queries regarding scheduling, enrolment, and logistics of courses for specific vendors and regional courses.
    • Liaise with suppliers on scheduling/logistical issues, payment issues
    • Vendor management: maintain relationship and redirect as needed for escalation issues, amend contracts in conjunction with procurement and Learning & Development
  2. Analysis and reporting
    • Evaluation analysis: collate and produce quarterly reports on attendees’ feedback
    • Data analysis for participation, cancellations, demand, fill-rate, etc.
  3. Support the development and implementation of OTD strategies
    • Participate in OTD meetings and conference calls
    • Participate in global projects as required
    • Support Centers and ODCs with requests for information and to drive courses and initiatives within their LOB’s
  4. Build effective relationships across the globe with:
    • ETS, OTD, HR, and other Lines of Business
    • Vendors, Procurement, Legal
KEY ACCOUNTABILITIES
  • Respond efficiently and promptly to all requests within the area of responsibility
  • Raise any issues which mean that agreed tasks cannot be completed to agreed deadlines
  • Attention to detail: ensure all information is up-to-date and accurate
  • Operate in line with Oracle processes and procedures

 

RELEVANT QUALIFICATIONS and EXPERIENCE

  • Excellent project management and organizational skills, including problem-solving
  • Ability to manage and evaluate data, using a variety of technical systems to perform basic statistical analysis
  • Strong communications and networking skills
  • Ability to work collaboratively in a fast-paced, fluid environment, under pressure
  • Self-motivated and have the enthusiasm to effectively drive this role forward
  • Ability to learn and convey processes and procedures effectively
  • General PC Skills including MS Office (including Excel & Pivot tables), Visio, Oracle systems, LMS system knowledge preferred
  • Desired Degree Qualifications e.g. HR, Psychology, Project Management, Organization Development
Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery.

Develops project plans and coordinates cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.

Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. Prefer 2 years of project management or related experience.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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