We’re looking for someone who is energetic and gets excited about writing, editing and delivering digital content. You will be self-motivated, proactive and able to hit the ground running. You probably call yourself a writer, a content producer or even a content strategist; and that’s fine, provided you have strong, engaging and ‘fresh’ writing skills.

 

What is the role:

 

Based in Melbourne, you will be working in our Customer Experience team – made up of Designers, SME’s, Video Producers, Developers, Translators and User Communications - who are passionate about helping our users. You’ll create engaging online support, training and enablement content solutions that other companies will want, keep an eye on.

 

A typical week might see you writing content, publishing and managing that content, contributing to the design of a new section of our support site and suggesting internal process improvements.

 

What you’ll be doing:

• Working closely with Product and Support teams to identify their requirements and communicate that to our users
• Applying an engaging and ‘fun’ tone on written content
• Designing, producing and publishing written content, assuring brand and language consistency and integrity
• Writing and editing copy for our various digital platforms
• Editing other teams written content as well as providing advice and direction
• Develop, own and managing the content strategies that align with our wider goals
• Creating writing style guides and templates
• Ability to work a flexible schedule to co-ordinate with a globally dispersed team
• Produce, edit and publish digital content from start to finish
• Seeing your projects through to delivery and track performance.

 

What we need you to have:

• Excellent copywriting skills (flawless spelling and grammar) for a variety of digital formats and to suit different audiences
• Ability to work independently with minimal supervision, as part of a team
• Superior skills to manage stakeholders and deadlines
• Ability to distil tone of voice and technical expertise into informative and engaging content

 

What are the bonuses (but not a deal breaker):

• Email campaigns
• Writing video scripts
• JIRA and Confluence
• Website IA and design
• Content Management Systems (CMS)
• Knowledge of UX principles and their application to content production
• Customer journey mapping
• Website analytics 

 

Who are we:

 

We are a small but growing team supporting Oracle Aconex. We value people who speak up, have ideas, and believe challenging the status quo (in a polite fashion) is just another day in the office. We’ll be throwing you a range of different projects and tasks – so people who can manage multiple tasks and are happy to give something new a go without freaking out tend to do well in our team. 

 

Like the sound of all that?

Great. Send us your resume and a paragraph or two about why you’re keen on the role and why you’re going to be the newest member of our team.

 

Life at Oracle ANZ:

 

An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to take on new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To cultivate the talent that makes this happen, we work hard to create a vibrant and rewarding workplace that celebrates diverse, multi-talented teams where everyone can contribute. We take care of each other, and value giving back to the community.

 

We have flexible work arrangements, highly competitive salary and commission package and offer benefits including generous paid maternity leave and comprehensive premium medical insurance.. Find out more

Responsible for the overall development of technical and editorial content and message portrayed across Oracle's digital channels in execution of the company's digital strategy

Provides content development, technical orientation and user perspective to online products, services, communities by guiding and ensuring consistency throughout the site with respect to Oracle's image and qualtiy standards. Take a metrics-driven approach to optimize content strategy. Confers with project teams to develop and implement digital content and applications. Serves as a liaison among marketing, alliances, product management and product development to integrate a variety of content and to achieve a consistent, successful product for the user. Work with cross-functional team members to develop and implement an integrated content strategy. Develop techniques on ways to build traffic, generate leads and develop audience. Works with management to develop project objectives . Consults with graphic designers and web designers to insure that required technical features are feasible and can be implemented. Teams with creative and technical leads to manage overall content strategy. May provide project leadership

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Advanced knowledge of digital design, flow and site organization. 8 years relevant work experience. Advanced technical and strategic understanding of Technology, Applications, and Industry solutions being marketed.