• Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
• Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier. 
• Liaise with different departments for smooth and coordinated work.
•  Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
•  Ensure to interact with the guests & enable the team to understand guest requirements. 
• Ensure that the arrivals and departures for the day and relevant records are maintained. 
• Ensure quality in all aspects of work and among the staff in the lobby.
• Responsible for maintaining high level of room sales, by up-selling.
•  Ensure maximum room occupancy within agreed overbooking policy.
• Ensure to balance the accounts on a daily basis. Adhere to the Standard Operating Procedures & policies. 
• Check out-standings of in-house guests on a daily basis.
• Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently.
• Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered.
• Check the grooming and hygiene of the team.

Qualification : Diploma In Hotel Management / Bachelor's in Hotel Management

Experience : 4- 6 years of Experience

•Be a part of Heartiest Culture.

•We believe in rewarding your achievements with range of exciting employee benefits and programs.

•Opportunity to develop Career.