Reporting to the Director of Sales and Marketing and working closely with the Director of Group Sales, Revenue Management and Catering and Conference Services, the Sales & Catering Coordinator, is responsible for the below. Primary focus is Group Sales and administrative support to the Director of Sales & Marketing and Revenue Management. Catering responsibilities may be added depending on workload.

RESPONSIBILITIES

•   Circulation of Banquet Event orders, add-ons, revisions & change log report
•    Coordinating Hotel & VCC one day event
•    Administrative support & back-up to the Event Services Manager, Event Sales Manager & Wedding Sales Manager
•    Administrative support for Event Managers
•    Shared responsibility of office coverage when required i.e.) answering phones and general inquiries
•    Coordination of weddings including tastings, time lines, BEOs and resumes
•    Forecasting revenues for all events
•    Assume client responsibility in the absence of Event Managers
•    Reviewing reservations, preparing amenities for VIP guests Event clients, and assist with itineraries
•    Fostering an excellent working relationship with the event operations, culinary and stewarding teams.
•    Administrative assistant to the Director, Event Sales & Services including collecting data for forecast & weekly revenue       reports, Trust You reports and CS&C Month-End data for corporate reporting.
•    Monitor and update the banquet website as required.
•    Update S&C menus as required.
•    Coordinating internal meeting & event bookings
•    Assist with conducting site visits for existing and prospective Clients
•    Other duties as assigned by the Director of Event Sales & Services

QUALIFICATIONS

• A minimum of two years experience in an administrative capacity (preferably sales/service/F&B) and  customer contact environment, during which time a high level of guest service has consistently been shown
• Strong verbal and written communications and presentation skills
• Proven organizational skills with special attention to detail
• Post-secondary education with a degree and/or diploma in Hotel Management or Business or equivalent experience
• Proficient in Microsoft Office (Word, Outlook, Excel), and full working knowledge of S&C Opera and Property Manager is an asset
• Typing speed of 50wpm
• Complete fluent English language skills and excellent communication skills; both written and verbal
• Previous experience as a Sales or Event coordinator is an asset
• A high level of responsibility, commitment and willing to take initiative
• Excellent organizational skills, attention to detail and proven problem solving abilities
• Capability of remaining focused in a fast paced environment with minimal supervision
• Team player with proven success in relationship building
• Positive attitude
• Financial analytical skills an asset
• Impeccable grooming and presentation