Role description\:
In this role you will be part of a team responsible for the facilities operational services in Oracle NetSuite Sites in Manila. You will be responsible for the quality of the day-to-day services and will be supported by the local Facilities Team.
Responsibilities\:
Rental & Utilities Payment
Building Management Liaising
Inventory, Purchasing & PO Monitoring
General Office Equipment Management, Repairs & Maintenance
Seat Assignment, Moves and Changes
Service Requests - OSvC - MyHelp
Office Facilities Management & Services – Pantry Services, Training & Meeting Resources, Cleaning Services
Asset Inventory, Management & Retired Asset Disposal
HC & Seat Capacity Monitoring & Reporting
New Hire Orientation
Problem Solving
Unifier – Budget requestor, EHS Contributor/Dispatcher
EHS Inspection and Monitoring
ERT
Office Safety & Security
Office Parking Management
Operational responsibilities for Concierge Services - FrontDesk and switchboard, Dispatch & Mail Services
Requirements\:
General education & qualifications
Previous experience of administration
Previous corporate working experience essential
Previous experience of working within Real Estate and Facilities
Understanding of Helpdesk and Service Resolution
Ability to generate and compile reports.
General Abilities/Skills
Excellent Communication Skills
Ability to communicate effectively both verbally and in writing is essential
Able to produce clear and concise written communication
Fluent in English is essential
Organizational skills
Able to demonstrate a professional and organized approach to the role
Previously worked on implementing policies and procedures
Logical thinker, able to spot errors and resolve queries, obtain closure on relevant issues
Ability to accurately complete tasks within specified deadlines
Ability to prioritize, Able to multi task and be flexible
Knowledge
Facilities Management
Sourcing & Procurement
Understanding of corporate multi-cultural working environment is essential
Awareness of current security issues / threats is desirable
Customer Service Management
Understands the importance of having a good relationship with all internal / external customers/contacts
Other Qualities
Able to interact, build and maintain good relationship in all levels within the company
Flexible, approachable and passionate, dependable
Confident and outgoing nature
Team player, flexible approach, common sense, responsive
Creative, pro-active, go-getter
As a member of our Real Estate and Facilities team, you will assist the building or office manager in all aspects of daily operations. This may include managing Oracle's office space and equipment. Ensure adherence to company guidelines, processes and building and safety codes. Obtain, review and estimate design costs including equipment, installation, labor, materials, and preparation. Prepare annual budget. Conduct benchmarking.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures using problem solving skills. Excellent communication and decision making skills. Familiarity with email and MS Office applications is essential. Willing to function as after-hours contact for facilities emergencies. May be required to be accessible via phone or pager. Degree, relevant certification or equivalent with 2-5 years prior facilities or property assistant experience preferred.!|!
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