POSITION:                                        Full Time Registered Massage Therapist                                                       

DEPARTMENT:                                 Willow Stream Spa

All duties will be performed in accordance with The Fairmont Empress’

commitment to luxury service standards

Summary of Responsibilities:

Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Perform massage while maintaining the clients comfort at all times
• Perform 30, 45, 60, 90 and 120 minute massages as required
• Ensure individualized guest service through acknowledging and responding to their needs and expectation
• Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order
• Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications:

• New graduates welcome!
• Certification from an accredited school of Massage required
• All professional licenses are to be current
• CPR and First Aid certification preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times 

Physical Aspects of Position (includes but are not limited to): 

• Frequent standing, bending and reaching throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, sitting
• Occasional ascending or descending ladders, stairs and ramps
• Frequent standing, bending and reaching throughout shift

Visa Requirements:  Must be legally eligible to work in Canada