At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Job Description:
We are looking for HR Associate role based on Beijing to support employees during onboarding process. This position will be required to engage with HR stakeholders, HR compliance team, Business, payroll vendor, support functions including Payroll, Finance, IT, Security and Employees with the objective to provide world-class customer service.

Expectation from the role will include:
· Work on and support key employee life cycle processes, onboarding.
· Input, update and maintain all HR related data via PeopleSoft in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required
· Generate and administer documents based on given frameworks and participation guidelines for all countries/companies/organization supported by the Shared Services Hub
· Understand processes and program regulations and the way they have been translated into existing technical environment
· Take ownership of customer / employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
· Meet setup SLA and KPI
· Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.
· Participation in the continuous improvement of HR processes.
· Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
· Be part of a team that actively seeks customer feedback to improve levels of service.