HR Services Manager - Reporting, Analytic and Systems
OracleSg-singaporeUpdate time: May 24
Job Description

Oracle JAPAC HR Services team is looking for a JAPAC HR Services Manager, Reporting, Analytic and Systems based in Singapore reporting to the Director of JAPAC HR Services. This role will be responsible for operational functions around the “hire to retire” lifecycle in JAPAC.


This role will be a key member of the HR Services leadership team, developing and implementing world-class, transformative HR services, processes and systems. You will work with a high-energy, hard-working enthusiastic team of professionals passionate about customer experience, operational excellence, innovation and employee culture. You get to be on the cutting edge of HR processes and technology development, working with smart people who are geographically and culturally diverse. This is a high-visibility role with high-level executive exposure across Oracle.


  • Develop and drive strategic transformation plans to achieve world-class results
  • Lead a team of reporting, analytics, systems analysts responsible for a diverse and expanding suite of services 
  • Responsible for developing strategies reports, dashboards, analytics solutions to meet the business/functional needs and overall strategic direction
  • Foster teamwork, coach and provide effective feedback
  • Guide your team to analyze and resolve complex, customer challenges
  • Lead your team to identify reporting and analytic tools, system problem trends and guide them to implement innovative solutions
  • Manage and optimize team operational performance, results and efficiencies
  • Be a global or regional process owner across multiple specialized functional areas
  • Be a functional stakeholder and will lead regional and global methods and best practices
  • Developing executive analytics packages, presentations and updates
  • Perform analysis of relevant HR data, identify trends and develop predictive analytics to support the business/functions
  • Design and deliver HR reports and create standardized dashboard analytics
  • Negotiate and build strong relationships with senior internal and external stakeholders and partners
  • Perform work across the organization to achieve strategic goals


  • Proven ability to lead a high performing team, resolve conflict and make critical business decisions; You believe that no jobs are too big; no problems are too complex
  • Ability to thrive in fast-paced, high stakes and change-driven environment
  • Master at managing change and can effectively communicate and motivate teams through transformation 
  • Fluent in industry best practices and know how to leverage these to achieve world-class results
  • Passionate about leading and driving processes improvement and innovation
  • Demonstrated ability to identify, design, implement, and maintain changes in reports, dashboards and other Analytics tools
  • Excellent written and oral communication skills, including the ability to communicate analytics to a non-technical audience
  • Ability to effectively analyze and synthesize large amounts of complex data into relevant insights and usable information, and to present to senior business leaders in a logical, concise manner
  • Motivated by collaborating with team members to create efficiencies with the customer in mind
  • Energized by problem solving, thinking critically and diving into data to drive performance and customer satisfaction
  • Expert at managing capacity and knowing how to flex your team to meet the changing needs of the organization
  • Strong client facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner
  • High attention to detail and the patience to support your team in identifying and addressing data trends
  • Strong business acumen. You are an experienced professional with multiple areas of specialization
  • Demonstrated ability to effectively partner with and support global HR Services
  • Master at prioritizing to achieve maximum results
  • Advanced knowledge of Excel, VBA, Access and SQL.  Knowledge of Oracle HR Systems preferred.
  • Advanced knowledge of Excel, VBA, Access and SQL.  Knowledge of Oracle HR Systems preferred.
  • Comfortable with full Microsoft office suite, HCM, and other Oracle Cloud applications
  • 8+ years of management experience
  • Bachelor's degree required
Responsible for the development, implementation, administration and budgeting of global HR strategic company initiatives in one or more of the following areas: employment, compensation, benefits, HR operations, employee relations, diversity, immigration and organizational development Manages a professional staff.

Play an important role in leading the HR group as a strategic business partner, change agent, and member of the line management staff. Develop and implement global company-wide programs and initiatives (e.g., benefit programs, manpower planning, salary/bonus/stock review, organizational change, performance management, and training assessment). Advise managers and employees on HR practices and procedures. Manage employee relations issues and conduct investigations in support of corporate ethics and values. Ensures staffing needs are met in accordance with governmental specifications.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis, and problem solving. Ability to travel. Demonstrated leadership skills. BA/BS degree and experience in an HR specialty a plus.

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