Head of Product Quality, Amazon Private Brand Quality
AmazonShenzhenUpdate time: April 24
Job Description
The Amazon Private Label Product Quality team is looking for a smart, energetic, hard-working, and creative member to join our team. The successful candidate needs to be able to demonstrate excellent judgment and intuition in decision-making, actively and continuously improve their knowledge of Amazon's business, platform, and related technologies. This is an exciting and challenging position, providing quality support as a Subject Matter Expert (SME) in Amazon's Shenzhen office to ensure successful adherence with customer satisfaction and global product safety requirements.
This position leads a product quality team and supports Amazon's global quality initiatives. By supporting quality development and improvement approaches while creating innovative solutions that move at the speed of the Internet, this position will provide an opportunity to apply SME knowledge in a new and exciting way. We are seeking a talented Quality Leader with direct experience in product development, product validation, product certification, inspections and audits, testing, and failure analysis to support our rapidly growing and evolving business.
Key responsibilities:
- Manage quality metrics and performance by ensuring necessary reviews and actions are in-place, leading meetings and projects as needed globally.
- Integrate strong and clear analysis and business rationale into sound decision making
- Drive scalable business solutions and ensure customer satisfaction. Develop best-in-class processes and systems and drive continuous improvement.
- Apply SME level knowledge of quality strategies and processes in multiple product categories by engagement with the vendors and original design manufacturer
- Communicate technical, quality and process requirements to non-technical stakeholders
- Monitor, train and drive vendors to improve quality and customer satisfaction
- Monitor, train and drive third-party quality service providers to conduct product testing and failure analysis
We are open to hiring candidates to work out of one of the following locations:
Shenzhen, 44, CHN
This position leads a product quality team and supports Amazon's global quality initiatives. By supporting quality development and improvement approaches while creating innovative solutions that move at the speed of the Internet, this position will provide an opportunity to apply SME knowledge in a new and exciting way. We are seeking a talented Quality Leader with direct experience in product development, product validation, product certification, inspections and audits, testing, and failure analysis to support our rapidly growing and evolving business.
Key responsibilities:
- Manage quality metrics and performance by ensuring necessary reviews and actions are in-place, leading meetings and projects as needed globally.
- Integrate strong and clear analysis and business rationale into sound decision making
- Drive scalable business solutions and ensure customer satisfaction. Develop best-in-class processes and systems and drive continuous improvement.
- Apply SME level knowledge of quality strategies and processes in multiple product categories by engagement with the vendors and original design manufacturer
- Communicate technical, quality and process requirements to non-technical stakeholders
- Monitor, train and drive vendors to improve quality and customer satisfaction
- Monitor, train and drive third-party quality service providers to conduct product testing and failure analysis
We are open to hiring candidates to work out of one of the following locations:
Shenzhen, 44, CHN
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