Helpdesk Support - Information Technology Services - Hong Kong
DELOITTE TOUCHE TOHMATSUHong kongUpdate time: November 26,2019
Job Description
Work you'll do:
- Assist in desktop, laptop operating system and application problem resolution, video conferencing facility setup;
- Participate in desktop, laptop operating system configuration environment testing, security patch management and software refresh;
- Identify, manage, and resolve connectivity and usage issues encountered by end users on office IT facilities;
- Collaborate with other technology team members on problem diagnosis and technology testing assignment;
- Maintain support procedure documentation for communicate with other team members;
- Occasional after office hour on call standby support will be required.
Requirements:
- Bachelor degree in Computer Science or equivalent;
- 1-2 years post graduate full time IT technical support work experience;
- Certified Microsoft Systems Engineer;
- Knowledge in Windows 10, Scripting language, Microsoft SQL database operation;
- Hands-on experience in supporting Windows Office suite;
- Familiar in Microsoft Active Directory;
- Good command of spoken and written English & Chinese (Cantonese and Putonghua);
- A team player, self-motivated and interested on technology;
- Good interpersonal and communication skill.
Get email alerts for the latest"Helpdesk Support - Information Technology Services - Hong Kong jobs in Hong kong"