Your Role and Responsibilities

Your future made with IBM

IBM Client Innovation Center Wroclaw & Katowice is now hiring professionals!

Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.

IBM Global Services Delivery Center employs IT professionals across all sectors. This site is fast becoming a “of Excellence” in key areas of the global technology industry. Few places offer as many opportunities to gain knowledge in your field, to work in a stimulating environment and rewards for outstanding performance as IBM. IBM can provide the perfect setting for your career and freedom to enjoy a rich personal life.

Currently we are looking for IT Specialist- Deskside Support Representative.This role is responsible for dealing with software and hardware problems onside.

Main duties:
 

• Software and hardware repair
• OS reimage
• Applications reinstallations
• Resolving network issues
• Interlock with the account personals to ensure regular communication and status reporting is in place
• Monitoring ticketing tool and report the status
• Attending the regular status calls

 
Additional benefits:

• Training and certifications
• Private medical package and insurance package
• Multisport Card
• Working on international projects in multicultural teams
• Good to be an IBMer discounts
• Cinema & trips for IBMers
• Language classes
• Summer camps for children

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Required Technical and Professional Expertise

• IT experience or IT related studies
• Fluent English
• Very good communication skills (both in writing and speaking)
• Good organization of work and tasks prioritization
• Willingness to learn

Preferred Technical and Professional Experience

• Desired soft skills and personality traits
• Mac OS knowledge
• Technology oriented approach
• Leadership skills

Required Education

Bachelor's Degree

Preferred Education

Master's Degree

Eligibility Requirements

n/a

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.