· Provide technical support and related training of video and audio conferencing system to end users
· AV/DV equipment setup/strike/troubleshooting/operation/maintenance including: video cameras and equipment, computer laptops, DVD, MP3, or other media players, video projectors, VTC endpoints, audio systems and their components, telephones, document cameras, and other miscellaneous AV related equipment or cabling
· Practice good observation skills i.e. monitor conference room states and address issues proactively.
· Promptly report all needed equipment/conference room repairs and ensure preventive maintenance is performed.
· Conduct frequent AV equipment setup/strike tasks, as well as basic troubleshooting and operation
· Work effectively and productively with all AV team members.
· Practice active customer service, with exceptional customer follow-through.
· Exhibit attention to detail in all activities.
· Promote teamwork at all times.